SAP Business Analyst

SAP Business Analyst & Tester

Location: Durham, NC

Functional Area: Enterprise Transformation

The SAP Business Analyst & Tester serves as a key liaison between business stakeholders, Enterprise Transformation, Information Technology, Quality & Compliance, and external implementation partners to ensure successful delivery of SAP and enterprise application initiatives. This role is responsible for eliciting, documenting, analyzing, and validating business and system requirements while leading testing activities across SAP S/4HANA initiatives, integrated enterprise applications, reporting platforms, and analytics solutions. The role combines strong business analysis, requirements management, and testing capabilities to ensure enterprise solutions meet business objectives, regulatory requirements, and operational needs.

The SAP Business Analyst & Tester will work closely with Finance, Supply Chain, Manufacturing, Quality, Regulatory Affairs, Customer Service, Commercial Operations, and Corporate Functions to translate business requirements into scalable solutions while driving quality through structured testing, validation, and change management practices. Success in this role requires strong knowledge of SAP business processes, systems development lifecycle (SDLC) methodologies, testing and validation disciplines, requirements management, and regulated industry compliance requirements including SOX, Computer System Validation (CSV), and GxP standards.

Key Responsibilities:

Business Analysis, Requirements Management

• Partner with business stakeholders, subject matter experts, IT teams, and implementation partners to understand business needs and translate them into technology solutions.
• Lead requirements gathering activities through workshops, interviews, process reviews, and discovery sessions.
• Document and maintain business requirements, process maps, user stories, use cases, functional specifications, acceptance criteria, and traceability matrices.
• Analyze current-state and future-state business processes and identify opportunities to improve efficiency, compliance, scalability, and user experience.
• Support SAP S/4HANA upgrades, enhancements, integrations, reporting solutions, and digital transformation initiatives across Finance, Supply Chain, Manufacturing, Quality, Regulatory, Customer Service, and Commercial functions.
• Collaborate with SAP functional and technical teams to evaluate solution options, assess impacts, and support design decisions.
• Support portfolio planning, business case development, project intake, change control, and governance activities.
• Develop process documentation, standard operating procedures, training materials, and user guides to support business adoption.
• Support data governance, reporting, analytics, KPI development, and master data initiatives.
• Serve as a trusted liaison between business users and technical teams to ensure successful solution delivery.

Testing Strategy, Validation & Quality Assurance

• Develop and manage testing strategies, test plans, testing schedules, test scenarios, and test scripts for SAP and enterprise application initiatives.
• Coordinate and execute System Integration Testing (SIT), User Acceptance Testing (UAT), Regression Testing, End-to-End Process Testing, and Validation activities.
• Work closely with business users, developers, system integrators, and functional teams to ensure complete test coverage and successful issue resolution.
• Lead defect management activities, including defect documentation, prioritization, tracking, retesting, and closure.
• Validate business processes, system functionality, integrations, reporting outputs, KPIs, and data accuracy against documented business requirements.
• Perform data validation, reconciliation, data quality reviews, and reporting validation to ensure business readiness.
• Support Computer System Validation (CSV), GxP, SOX, SDLC, and audit requirements through appropriate testing documentation and validation evidence.
• Maintain complete testing and validation documentation, including test scripts, execution results, defect logs, traceability matrices, and audit support materials.
• Support deployment, cutover, hypercare, and post-production stabilization activities.
• Drive continuous improvement of testing processes, quality standards, and enterprise application support practices.

Education, Experience & Qualifications

• Bachelor's degree in Business Administration, Information Systems, Computer Science, Engineering, Supply Chain, Finance, Life Sciences, or a related discipline.
• Minimum 5 years of experience as a Business Analyst, Systems Analyst, SAP Analyst, Tester, or similar role supporting enterprise applications and business process transformation initiatives.
• Experience supporting SAP ECC and/or SAP S/4HANA environments, including system enhancements, upgrades, integrations, testing, and process improvements.
• Demonstrated experience eliciting, analyzing, documenting, and managing business, functional, reporting, and system requirements.
• Experience developing process maps, functional specifications, use cases, user stories, acceptance criteria, traceability matrices, and other project documentation.
• Proven experience planning, coordinating, and executing System Integration Testing (SIT), User Acceptance Testing (UAT), Regression Testing, and End-to-End Process Testing.
• Strong understanding of Software Development Lifecycle (SDLC), change management, release management, and solution deployment practices.
• Working knowledge of integrated SAP business processes across Finance (FICO), Supply Chain (MM), Sales & Distribution (SD), Manufacturing (PP), Quality Management (QM), Customer Service, and related business functions.
• Experience collaborating with business stakeholders, subject matter experts, IT teams, system integrators, and external partners to deliver technology solutions.
• Knowledge of enterprise reporting, analytics, data governance, data quality, and master data management principles.
• Experience with test management, defect tracking, and project management tools such as Jira, SAP ALM, SAP Tricentis or similar platforms.
• Strong analytical, problem-solving, documentation, and organizational skills with the ability to manage multiple priorities and projects simultaneously.
• Excellent verbal, written, facilitation, and stakeholder management skills, including the ability to communicate effectively with both technical and non-technical audiences.
• Experience working in regulated industries such as Medical Device, Life Sciences, Pharmaceutical, or Biotechnology, is strongly preferred.
• Knowledge of Computer System Validation (CSV), GxP, SOX, IT General Controls (ITGC), and audit/compliance requirements is required.
• Experience supporting SAP S/4HANA implementations, upgrades, migrations, enterprise reporting solutions is required.
• Professional certifications such as CBAP, PMI-PBA, ISTQB, SAP Certification, Lean Six Sigma, or related credentials are a plus.