Employee Type
Full-Time Regular
Almont MI

Job Description

Description: This is an exciting opportunity for an individual seeking a technical role in an innovative and high growth business. This is a full-time role that supports the production and technical support functions of our business with exposure to the overall operations of the company. The successful candidate will possess outstanding attention to detail and be able to thrive in a fast-paced environment.

Skills / Qualifications:

  • 7+ years field service experience in troubleshooting and repairing both electrical and mechanical issues in a robotic system
  • Solid knowledge in at least one of the following OEM product lines: Fanuc, ABB, Motoman, or KUKA
  • Ability to use robotic test equipment
  • Ability to read and understand OEM repair manuals including electrical schematics
  • Previous experience leading teams both in field service and shop environments
  • Previous experience interacting with customers and communicating services and issues
  • Good communications skills, both oral and written
  • Self-starter with the ability to excel in a team environment
  • Must have proficient ability to read and write English
  • Strong organizational skills
  • Good problem-solving skills
  • Good attention to detail
  • Must be comfortable working with ambiguity in urgent situations
  • Must be in reasonably good physical condition with ability to lift up to 50 lbs without accommodation
  • Ability to stand, walk, or kneel for a long duration (and lift up to 50 lbs without accommodation)
  • The ability to travel, including multiple days at a time, is mandatory and requires a valid drives license
  • Reliable and dependable to work 5 days a week (minimum)
  • Forklift certification is desired, but not required
  • High School Diploma required

Position Duties:

  • Identify and repair faults in electronic and mechanical parts and components and document results
  • Utilize OEM Robotic control systems to test and validate part performance
  • Prep and paint mechanical units and controllers
  • Use test and repair equipment including soldering, and de-soldering equipment
  • Lead teams of technicians to refurbish and repair robotic systems
  • Lead field service teams to perform robotic maintenance and troubleshooting services; perform as point of contact with the customer
  • Demonstrate effective troubleshooting and critical thinking methods
  • Create and run basic robot programs
  • Read and comprehending robot manuals
  • Must use forklift for loading and unloading heavy shipments
  • Receive and process inbound supplies or customer shipments
  • Support customer service and administrative staff as needed
  • Responsible for general facility maintenance and cleanliness (includes restrooms)
  • Maintains a clean workspace
Overtime on weekdays and weekends is often required