Retirement Plans Relationship Manager

Chicago, IL

Job Details

This position is responsible for maintaining an assigned book of business as well as cultivating new business through a high level of customer relations. This individual will work alongside each of the internal departments as well as communicate to the client on the coordination of plan administration as well as address issues that arise in the administration of the plan by providing solutions, plan design changes and offer suggestions to effectively administer the plan and service the client.


Solicit new business referrals and independently generate relationships with outside sources for new business development through personal and professional networking.

Development of appropriate plan design to meet client objectives, consult with client on recommendations, and implement proper changes as needed.

Advise clients on all technical, regulatory and problematic administrative issues and work with administrative team on solutions.

Analyze client accounts for profitability, prepare timely billing and ensure collection of fees.

Maintain a current understanding of ERISA and Internal Revenue Code and keep up with industry trends.Meet with client and perform enrollment/investment education meetings, as needed.

Prepare investment returns utilizing monitoring application and be able to communicate analytical information to the client.

Utilize resources such as Morningstar® to communicate detailed information on each financial offering.

Work with Investment Team on the development and ongoing review of the current plan investment menu and advise of any changes warranted, if applicable.

Communicate and consult with outside plan professionals, including accountants, attorneys and other FAB officers.

Represent clients before the Internal Revenue Service and Department of Labor.

Communicate and consult with outside plan professionals, including accountants, attorneys and other FAB officers.

Assist in the review of plan administration, as needed.


Bachelor’s degree or equivalent work experience.

Minimum of five years in the retirement plan industry required.

High degree of familiarity and understanding of ERISA and the Internal Revenue Code. In depth knowledge of mutual fund offerings.

Excellent verbal and written communication skills required.

Must be self-motivated with excellent organizational skills as well as the ability to speak before groups.