Job Info

  • Industry: Retail
  • Job Type: Full-Time Regular
  • Location: Werk-en-Rust, Guyana

Requirements

  • Degree:
  • Experience: 0 - Yrs

Retail Store Manager

Summary

The Retail Store Manager is responsible for overseeing daily store operations, leading the sales team, and ensuring customers receive exceptional service. This role includes supervising staff, managing inventory, handling customer service requests and concerns, preparing reports, and maintaining high store standards to support strong sales performance and a positive customer experience.

Responsibilities:
  • Oversee daily store operations and ensure company policies are followed
  • Lead and support staff: scheduling, training, time sheets, and performance tracking
  • Provide excellent customer service and resolve product issues professionally
  • Manage inventory: stock counts, storeroom control, and receiving shipments
  • Assist with purchasing reports and seasonal product planning
  • Support sales on the floor during busy periods
  • Prepare monthly reports (sales, staff commissions, cruise-ship sales, etc.)
  • Assist with marketing activities, events, and promotions

Required Education and Training
  • Previous experience in retail management (clothing or accessories preferred)
  • Strong customer service and communication skills
  • Ability to lead a team and coordinate daily store operations
  • Computer literacy (POS systems, Microsoft Office)
  • Strong organisational skills and attention to detail
  • Ability to multitask and work in a fast-paced environment
  • Willingness to work evenings, weekends, and holidays
  • CXC subjects including Math & English