Job Info

  • Industry: Hospitality
  • Job Type: Full-Time Regular
  • Location: Georgetown, Guyana

Requirements

  • Degree: Diploma
  • Experience: 3 - Yrs

Restaurant Manager

Scope of Position

The Restaurant Manager leads the day-to-day operations by ensuring consistent product quality, strong financial performance, excellent customer service, and adherence to all brand standards. The role demands a hands-on leader who can manage people, processes, and fast paced service environments.

Responsibilities
  • Lead daily operations including opening, closing, shift handovers, and workflow coordination.
  • Maintain the food quality standards, ensuring proper dough handling, prep, portioning, and oven checks.
  • Manage customer experience across dine in, pickup, and delivery, resolving escalations and optimizing service speed.
  • Train, coach, and evaluate team members, while building a culture of accountability and performance.
  • Create weekly schedules based on projected sales and peak periods while controlling labor expenses.
  • Oversee inventory management including receiving, counts, usage tracking, variance investigation, and FIFO rotation.
  • Maintain food safety and HACCP compliance through strict temperature logs, sanitation procedures, and corrective actions.
  • Handle financial controls including cash management, safe counts, end-of-day reconciliation, and void or refund monitoring.
  • Maintain restaurant environment including cleanliness, equipment checks, preventative maintenance, and safety readiness.
  • Collaborate with leadership on performance metrics, corrective actions, and operational improvements.
Education and Experience Required
  • Diploma in Business Administration, Retail Management, or a related field.
  • 3+ years of proven experience in a supervisory role within a retail, hospitality, or service environment.
  • Proven QSR management experience with strong operational discipline.
  • Expertise in food safety, inventory control, and labor optimization.
  • Strong leadership, problem solving ability, and communication skills.
  • Ability to work flexible hours including nights, weekends, and holidays.