Relationship Manager - Project & Solutions
Job Description
Identify and maintain business for the organization by organizing sales visits and presentations to create awareness of the company’s products.
Key Responsibilities
Key Responsibilities
- To provide leadership, direction, and technical guidance to ensure successful delivery of project solutions.
- Responsible for the end-to-end process, from solution design to implementation, and for providing quality control and oversight.
- To provide reporting and analytics to management, as well as review and analyze project results and provide recommendations for improvement.
- To offer clients viable commercial concepts through market understanding and knowledge.
- Provide regular two-way communication between client expectations and team deliverables.
- Ensure that accurate, articulate, and insightful reports are generated and compiled on time.
- Constantly analyze (monthly, weekly, and daily) business performance vs. targets and bridge variances.
- Focus on depth driven growth when achieving set targets.
- Provide management and support for new business in consultation with the Projects/Software Development departments.
- Provide input into bid/no-bid decisions.
- Provide data analysis, reporting, and knowledge management to inform business development strategy and operations.
- Conduct short/long-term strategic research that informs the growth strategy of the business.
- Manages a database of business partners, setting up meetings and facilitating relationships.
- Maintain new business files and tools.
- Build contacts with potential clients to create new business opportunities.
- Make cold calls for new business leads.
- Support in the development of new business proposals.
- Maintain knowledge of all products and service offerings of the company.
- Arrange meetings for senior management with prospective clients.
- Follow company guidelines and procedures for acquisition of customers, submission of tenders, etc.
- Prepare presentations for the company that can be used at the trade shows, to the clients, to the employees, conferences, etc.
- Strong communication and IT fluency.
- Strong understanding of Government / Public Sector business.
- Good working knowledge of Microsoft Planner, PowerPoint, Word, and Excel.
- Knowledge of Marketing Concepts, understanding the customer and competitive analysis.
- Knowledge of Product Development.
- Report writing.
- Analytical skills.
- Good written and oral communication skills.
- Strong interpersonal skills.
- Ability to build strong customer relationships.
- Ability to solve problems.
- Fluent in French (added advantage)
- Skill in prioritizing obligations.
- Attention to detail.
- Excellent time management and organization.
- The ability to handle pressure and meet deadlines.
- Bachelor’s Degree in Business Administration, Marketing, Engineering, or related field
- Professional qualification (preferably CIMA) would be an added advantage.
- Minimum working experience of at least 8 years in a similar position.
Job Type
Full-Time Regular
Full-Time Regular