Position Summary

We are recruiting a highly experienced Regional Vice President of Operations to lead parking and valet operations throughout California for an established, family-owned parking operator. This executive-level role drives operational excellence, financial performance, client satisfaction, and team development across a multi-site hotel and hospitality portfolio. The RVP serves as both a strategic and hands-on leader, ensuring alignment with service standards, operational policies, and business objectives while navigating California's unique labor, regulatory, and market environment.

Essential Duties and Responsibilities

Operational Leadership

• Provide executive oversight for all parking and valet operations across the California region
• Ensure consistent implementation of operational standards, policies, and procedures
• Conduct regular site visits to assess service quality, safety, staffing levels, and operational efficiency
• Lead continuous improvement initiatives focused on service delivery, safety, and performance
• Support new site launches, transitions, and operational integrations

New Business Development

• Identify, pursue, and secure new hotel parking management opportunities in the western US
• Build and maintain a strong pipeline of prospective hotel partners through industry relationships, referrals, and targeted outreach
• Lead contract negotiations and pricing strategy in collaboration with senior leadership
• Partner with hotel ownership groups, asset managers, and management companies to identify expansion opportunities
• Represent the company at hospitality and real estate industry events and conferences

Financial & Business Performance

• Own and manage regional P&L including budgets, forecasts, labor controls, and expense management
• Analyze operational and financial reports to identify trends, risks, and improvement opportunities
• Partner with Finance and Payroll to ensure accurate labor planning and payroll compliance

People Leadership & Talent Development

• Directly lead, coach, and develop Area Directors of Operations and other regional leaders
• Establish performance expectations, conduct evaluations, and implement corrective action as needed
• Support recruiting, onboarding, training, and succession planning for key roles
• Promote a culture of accountability, engagement, safety, and professional development

Client & Stakeholder Management

• Serve as the senior operational point of contact for key clients and property partners
• Proactively address escalated client concerns and operational challenges
• Represent the company at client meetings, site reviews, and industry events

Qualifications

Education & Experience

• Bachelor's degree in Business, Hospitality Management, Operations, or related field preferred
• Minimum of 8–10 years of progressive leadership experience in multi-site operations
• Prior experience in parking, hospitality, transportation, or service-based operations strongly preferred
• Demonstrated success managing large, geographically dispersed teams
• Proven P&L management experience
• Working knowledge of California labor and employment regulations preferred

Skills & Competencies

• Strategic and operational leadership
• Financial and analytical acumen
• Client relationship management
• Talent development and performance management
• Regulatory compliance and risk mitigation
• Strong communication, problem-solving, and decision-making skills

Compensation

• Competitive Base Salary plus annual performance-based bonus; weighted across revenue, retention, and new business
• Monthly Car Allowance: $1,000

Work Environment & Travel

• In-office role based in Los Angeles, CA
• Frequent in-state travel to managed properties throughout California
• Occasional travel to corporate headquarters (out of state; quarterly)

Details