Viewing Job - RPO Account Manager [EB-1018137674]


Maumee, OH 43537

Job Type

Full-Time Regular

Years Experience



RPO Account Manager

Maumee, OH

The Account Manager will advise, lead, & mentor team members while building and maintaining strong client relationships through communication, reporting, and operational excellence. The account manager is responsible for leading a team to deliver recruitment excellence which incorporates market intelligence, creative sourcing strategies and problem resolution, while managing the commercial performance of the account and coaching team member growth and development. This role will also sit on the RPO leadership team and is responsible for assisting in carrying out the vision of endevis. Account Managers will receive the tools, programs, and systems necessary to "Be Help-First, Accountable, & Bold” if YOU are “Passionate & Results-Driven”.

Job Requirements & Essential Duties

  • Analyzing and communicating recruitment trends, results, and insights to drive future recruitment activity, improve compliance and reduce risk.
  • Driving the design, development, and delivery of effective strategic sourcing plans with the EVP-RPO or Account Manager and internal client stakeholders, while keeping in line with the client’s branding and social media policies.
  • Attracting passive candidates for pre-identified scarce and critical roles and delivering a positive experience through every candidate interaction.
  • Understanding KPIs and SLAs and monitor service delivery against contractual terms.
  • Analyzing return on investment on each sourcing strategy per Business Unit.
  • Mentoring and supporting each team member as necessary to achieve high performance.
  • Monitoring and managing all team activity continuously, ensuring appropriate distribution of workloads across the team.
  • Assessing the performance of Recruitment Sourcing Specialists with recommendations on performance ratings, financial incentives, and development requirements.
  • Managing relationships & performance of technology vendors

Ideal Qualifications

  • 5+ years’ experience in the recruitment industry
  • Experience of working in a Team Leader or Manager role.
  • Experience in people management - Ideally experience in an internal recruitment function or RPO/BPO model
  • Working with a mix of short term and longer-term objectives, with hands on execution, from concept to delivery
  • Demonstrated ability to lead a functional area of the company and make critical business decisions
  • Ability to manage change and conflicting priorities effectively
  • Strong communication skills (written and verbal) with all levels of company
  • Ability to manage change and conflicting priorities effectively
  • Strong understanding of talent sourcing techniques and knowledge of technology (Boolean search logic, Outlook, Web, Excel, PowerPoint, and Word).
  • Leadership skills, specifically coaching, development, and influencing