RFID Product Solutions Manager

RFID Product Solutions Manager

We are excited to partner with this successful and award-winning label manufacturer in seeking a knowledgeable and dynamic RFID Label Product Specialist.

The ideal candidate to fill this role will serve as a subject matter expert in RFID labeling solutions, driving product development, sales enablement, marketing support, and customer success. This role is integral to advancing our client's reputation as a leader in the industry and ensuring that they deliver cutting-edge RFID label solutions to their valued clients.

Key Responsibilities:

1. Product Expertise and Development:
a. Stay up-to-date with the latest advancements in RFID technology and its applications in various industries.
b. Collaborate with R&D and production teams to design and refine RFID label products based on market trends and customer needs.
c. Oversee product lifecycle management, from ideation to launch and continuous improvement.

2. Sales Support and Enablement:
a. Partner with the sales team to provide technical expertise during client consultations, demos, and proposals.
b. Develop and deliver training programs and materials to educate sales teams on RFID products and their benefits.
c. Assist in the creation of marketing collateral, including product specifications, case studies, and white papers.

3. Customer Success and Support:
a. Act as the primary point of contact for technical inquiries and troubleshooting related to RFID labels.
b. Collaborate with customers to understand their unique challenges and recommend tailored RFID solutions.
c. Provide on-site and virtual support for product installations and integrations as needed.

4. Market Analysis and Strategy:
a. Conduct market research to identify emerging trends, competitor offerings, and growth opportunities in RFID labeling.
b. Work closely with the marketing and product teams to develop strategies for market penetration and expansion.
c. Gather customer feedback to inform product development and ensure market relevance.

5. Regulatory and Compliance Oversight:
a. Ensure all RFID label products comply with industry standards, regulations, and certifications.
b. Liaise with third-party organizations for product testing and compliance validation.

6. Industry Partnerships:
a. Develop and maintain strategic relationships with RFID technology partners, suppliers, equipment manufacturers, and industry organizations.
b. Coordinate joint marketing initiatives, co-funded campaigns, technical training, and certification opportunities that support business growth.
c. Identify and leverage partner resources to strengthen the company's RFID capabilities, accelerate market adoption, and enhance customer value.
d. Represent the company within the RFID ecosystem to stay informed on emerging technologies, industry best practices, and collaborative opportunities.

Qualifications:
• 3+ years of experience in RFID technology, label manufacturing, or a related field.
• Post-secondary degree in Business or a technology-related field (or equivalent experience).
• Strong understanding of RFID systems, including hardware, software, and integration.
• Excellent communication skills with the ability to convey technical concepts to non-technical audiences.
• Proven ability to manage multiple projects and work collaboratively across teams.
• Willingness to travel as needed to support sales and customer success activities.

Preferred Qualifications:
• Experience in the label printing or packaging industry.
• Familiarity with industry-specific RFID applications (e.g., retail, logistics, healthcare).
• Knowledge of printing technologies and materials used in RFID label production.

What We Offer:
• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A collaborative and innovative work environment.