RAM

Research and resolve customer issues, focus on customer support and coordination of work flow logistics

▪ Identifying upsell opportunities for current customers

▪ Proficient in CRM (customer relationship management) systems and Excel

▪ Assist with national partner labs relationships

▪ Communicate Managed Care coverage/physician information

▪ Proactively identify areas to improve efficiencies to improve the flow of cases thru the pipeline

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