Viewing Job - Quality Service Technician [EB-2140636551]


Tracy, CA 95377

Years Experience




endevis, a leading provider of recruitment solutions across North America, is committed to your success. We work with the best organizations in the world and have relationships you will not be able to connect to through your own networking. Allow our tenured Search Consultants to partner with you in representing your professional career goals in today’s highly competitive market. Apply today!

Quality Service Technician

Job Description

This position is responsible for representing the company in the field, with direct responsibility for the successful quality and processing performance of packages in customer operations and for maintaining effective relationships between Assurance of Quality (AOQ), Sales, Manufacturing plants and Customers.

You will:

  • Oversee customer line performance and reporting systems to communicate customer feedback to manufacturing and packaging group.
  • Document customer complaints, determines the nature and seriousness of complaints, and manages the development of root cause and corrective actions with manufacturing.
  • Direct customer filling line initiatives for performance improvement.
  • Responsible for assisting manufacturing with the development of strategic quality performance improvement plans for customer base.
  • Maintain verbal and written communication with North America AOQ, Manufacturing plants, Sales personnel, and other support groups concerning customer quality performance.
  • Establish and develop manufacturing plant to customer filling location relationship.

What we offer:

  • Opportunity for future growth and advancement
  • Generous, Award-winning 401(k) plan w/ employer contribution & match
  • Comprehensive benefits package
  • Education Assistance program
  • and much more…


The Quality Service Technician should have:

  • High School diploma or equivalent
  • Bachelor’s Degree preferred
  • 4-6 years related experience
  • A strong understanding of customer filling lines
  • Knowledge of customer operation, requirements, equipment and procedures to coordinate efforts to work ahead of and prevent potential quality issues
  • Solid experience of plant quality control procedures in glass container manufacturing preferred.
  • Working knowledge of glass defect identification preferred.
  • Plant Experience, Fracture Analysis.

Next Steps:

If you are smart, passionate, innovative, culturally open, curious and collaborative, we’d like to hear from you.

We are committed to fostering an inclusive environment that attracts and embraces the brightest minds and creates a culture that welcomes a diversity of ideas and perspectives while encouraging growth and rewarding performance.

Additional Information

All your information will be kept confidential according to EEO guidelines.

endevis, LLC. and all companies represented are Equal Opportunity Employers and do not discriminate against any employee or applicant for employment because of age, race, color, sex, religion, national origin, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.