Quality Manager - Charlotte

Job Description

Opening for a Quality Manager in the Charlotte, NC area with a large consumer goods manufacturing client. This role will monitor the Quality System metrics to drive continuous improvement efforts for the facility.

Must Have:
  • Bachelor’s degree required. Advanced degree or professional manufacturing certification preferred.
  • 7+ year’s leadership experience in a manufacturing organization.
  • Experience managing External Customers as well as internal processes.
  • Proven track record of building a team, managing change, streamlining processes and driving safety, quality, delivery and cost improvements.
  • Strong working knowledge and application of lean manufacturing principles.
  • Strong analytical, problem solving, delegation, and conflict resolution skills.
  • Exceptional leadership, interpersonal, and organizational skills.

Key Responsibilities:
  • Establish, improve, sustain and report KPI performance; leverage data to prioritize actions and drive continuous improvement.
  • Maintains in-process, receiving, and outgoing inspection systems, equipment, gages and records, in accordance with company Quality Assurance policies.
  • Responds to customer issues and directs manufacturing response to ensure satisfied consumers.
  • Champion a high commitment and performance culture by actively communicating company’s vision, mission and values.
  • Drive customer satisfaction through strict adherence to product specifications, open communication, and timely follow-up.
  • Identify and implement measures to improve production methods, equipment performance, and quality of product.
  • Recruit, manage and continuously develop the leadership team to achieve departmental and plant objectives.
Charlotte, NC
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