Quality Assurance Manager

  • You ensure quality in the factory and are responsible for meeting quality targets. You are fully responsible for the people, machinery and the identification and elimination of quality losses and problems in the department. You grow your team’s capabilities and coordinate departmental activities in accordance with corporate standards, local requirements and ISO standards. In this role, you report directly to the plant manager with dotted line responsibility to corporate quality.

Additional Information

  • Union Membership

Job Description

Are You Ready to Make It Happen?

Join our Mission to Lead the Future of Snacking. Make It with Pride.

You ensure quality in the factory and are responsible for meeting quality targets. You are fully responsible for the people, machinery and the identification and elimination of quality losses and problems in the department. You grow your team’s capabilities and coordinate departmental activities in accordance with corporate standards, local requirements and ISO standards. In this role, you report directly to the plant manager with dotted line responsibility to corporate quality.

How you will contribute

You will ensure that all quality objectives, goals and targets in the factory (including regional and global commitments) are met. You will develop and track your department’s budget and eliminate losses. With your team, you will conduct regular plan-do-act-check assessments to plan how targets will be met, executing the plan and periodically checking and taking action to stay on track. In addition, you will ensure that there is strict adherence with all appropriate laws, food safety quality standards and consumer requirements of all manufactured products and manage crisis situations internally and externally in ways that support the company’s image, policies and business. As a people leader, you are responsible for recruitment and structuring of the department to ensure there are sufficient resources to deliver on plant objectives, set and assess performance goals, and coach and mentor team members.

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

    • Relevant experience (operations, quality and/or R&D)
    • Project management and managing multiple priorities
    • Commercial strategy process, product/package development process, food safety, plant commercialization, ingredient and package technology and training and coaching technical material
    • Communicating effectively and leading cross-functional teams
    • Statistical processes and problem-solving techniques
    • Working with external manufacturing suppliers to ensure compliance to our policies and procedures and technical vendors to support compliance
    • Working with customers on quality related issues

More about this role

    • Manage and develop a team of quality and sanitation professionals
    • Monitors Quality Systems to ensure compliance with food safety and regulatory requirements for all in process and finished goods
    • Maintain robust food safety programs (e.g. HACCP and pre – requisite programs)
    • Routine and primary interact with regulatory representatives at the facility
    • Leader of the Integrated Lean Six Sigma Quality Pillar, driving to a defect eradication culture
    • Ensure deployment of fact–based internal auditing program
    • Lead a robust Corrective and Preventative Action program to drive continuous improvement.
    • Actively supports the Plant's Daily Management Systems (DMS) with focus on driving quality improvement across the product profile
    • Develop and maintain quality key performance indicators (KPI’s) and track accordingly
    • Lead monthly quality management system review with plant leadership team
    • Implement Consumer Inspired Quality programs such as sensory programs, quality culture and analytical equipment upgrade and maintenance.
    • Ensure standard work through development of work documentation and training to standards
    • Ownership of customer/consumer complaint investigation
    • Leader for SSMT investigation at the plant and escalate the early warnings per policy.

Education / Certifications:

    • Minimum 7+ years of Quality experience in food / pharma industry.
    • Minimum of 5 years of demonstrated leadership position in a Manufacturing Plant
    • Education: BS Food Science or related required
    • Proven leadership experience required
    • Growth mindset
    • Experience with sanitation is required
    • Experience with compliance systems, food defense systems, audit and budgeting
    • Experience with GFSI – FSSC, Organic, Kosher, and Rainforest Alliance implementation and compliance is required.

Work schedule: Monday- Friday- Must be flexible with work hours as needed

Skills and Certifications

*Education: BS Food Science or related required
*Minimum of 5 years of demonstrated leadership position in a Manufacturing Plant
*Strong audit and audit program development in manufacturing setting preferred
*Experience with sanitation is required

Job Type
Full-Time Regular
Location
Indianapolis IN