Quality Area Manager – Off-Shift

Location -TN

Reports to: Plant Quality Manager

Direct Reports: 0-6

Summary

This position provides technical expertise and leadership to all plant operations for initiatives that serve to develop, implement and enhance quality systems. Particular emphasis will be focused on process control, product & process improvement, quality reporting and recordkeeping, trend analysis and recommended action in accordance with company strategic plans, GFSI, and FDA regulatory requirements.

Additional roles are to serve as a quality systems team member on cross functional teams that support New Product Development and Supply Chain initiatives and at times, lead initiatives that support the Quality Management Strategy.

The successful employee in this role exhibits a desire and discipline to establish a personal development plan that includes technical and personal growth opportunities.

As needed, this role will provide support for quality issues that require immediate attention. In addition, willingness and flexibility to work on various shifts is required.

Major Position Responsibilities

It is an essential requirement of the job that the employee have the ability to function in a feedback-rich, team-based environment.
Employees must possess good interpersonal skills and be compatible with co-workers.

ESSENTIAL

40%

TECHNICAL EXPERTISE

· Collaborates with Engineering and Operations on process, sanitation, and facility designs and modifications.

· Serves as the primary site technical resource for managing the seam integrity program. Conducts trend analysis on all critical double seam dimensions to assure acceptable process capability.

· Represents the plant on Supplier Technical Teams and manages all qualifications for new or modified packaging supplies as well as related cost savings or process improvement projects.

· Provides guidance and direction as appropriate for all inquiries regarding thermal processing at the site. Partners with plant and corporate personnel to stay abreast of any new developments in low acid canning technologies, current equipment improvements, regulations or industry developments.

· Supports the business with periodic quality/food safety related policy and procedural audits and documentation reviews to validate effectiveness of the overall and/or specific portions of BQMS

· Monitors consumer complaints, investigates and communicates with Consumer Relations and others as appropriate.

· Serves as the local authority to facilitate FDA, State and GFSI audits and inquiries

· Stays abreast of all changes within the food industry related to cutting edge tools and technologies.

Serves as the point person for ensuring all Quality IT systems (e.g. SharePoint, Traksys, ERP) are working appropriately in terms of functionality and data integrity.

30%

CONTINUOUS PROCESS IMPROVEMENT

· Provides technical direction to operations by promoting quality systems excellence instilling program awareness and commitment to zero defect culture.

· Creates systems and educates plant associates on basic SPC tools and techniques to enable real time understanding of each manufacturing unit operation’s capability to meet process standards.

· Utilize TrakSys as a SQC tool on ingredient and sub systems deliveries to assure equipment is within manufacturer’s warranty thus minimize product variation.

· Leads cross functional teams to identify, analyze and implement solutions to manufacturing problems and ensures that corrective & preventive action achieve their primary objective of satisfying the consumer, reducing cost and increasing plant efficiency.

· Leads efforts to eliminate internal or external product failures by ensuring a focus on preventative measures. Serve as a liaison between Plant Operations and RD&I Technical Services in order to resolve any quality systems issues.

Champions process-related design changes and identifies opportunities to improve existing quality policies and QSOPs to best meet the requirements of an evolving workflow process.

30%

LEADERSHIP

· Serves as the HACCP Team Coordinator and assures the HACCP based Food Quality and Food Safety plans remain effective including the planning and executing of verification and validation activities.

· Serves as a project coordinator between Plant Operations and RD&I commercialization teams in order to drive quality systems excellence during design, start-up and throughout the new product commercialization process.

Along with the representative from the Augusta facility, co-leads the continuous efforts to standardize quality and food safety systems between the two plants.
Establishes strong relationships and gains credibility within Supply Chain, RD&I, and other functions of the company.
Excellent capability in the management and prioritization of multiple projects in order to be flexible to changing business priorities.
Actively promotes the desired business culture and personifies company values of integrity, responsibilities, trust and caring.

Manages the Quality Coordinators and Technicians on each shift (e.g. Time Gathering, manages PTO to ensure appropriate staffing on each shift, serves as coach and mentor to help develop individuals).

Supplemental:

Fiscal Responsibility: Travel Expenses, Plant Quality Department Budget

Internal Customers: Supply Chain: Plant Leadership/Administration, Plant Operations, Plant

Engineering, Receiving, Shipping, Planning

External Customers: RD&I: Technical Services, Sensory and Consumer Science, Product Development, External Affairs and Consumer Response

Qualifications:

Degrees

B.S. Degree in a technical or science discipline required.

Years of Experience

Minimum 5 years relevant experience preferred

Certifications/Licenses

Lean Six Sigma black belt and certification as SQF Practitioner or other GFSI recognized highly preferred

Specialized Skills

An advanced understanding of food processing, equipment and controls, quality systems and food safety management programs with specific expertise in double seaming and low acid canned food regulations

An ability to analyze information and develop and promote process improvement strategies is essential

Capability to lead cross functional teams is also critical for success as is having the ability to juggle multiple and sometimes shifting priorities in an organized manner

Computer skills including Microsoft Office and Web Based programs

Workplace Conditions:

Ability to work 40 hours per week and as needed.

Office

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, fax machines, etc.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms.

The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Non-Office

Percent of Time over a Year

Physical Demands	>20%	20-40%	40-70%	>70%
Seeing	☐	☐	☐	☐
Speaking (including phone)	☐	☐	☐	☐
Hearing (including phone)	☐	☐	☐	☐
Few exception demands; office	☐	☐	☐	☐
Climbing, carrying, pushing, pulling	☐	☐	☐	☐
Reach below knee, above shoulder, or above head	☐	☐	☐	☐
Bend, twist, turn, squat, kneel	☐	☐	☐	☐
Heavy physical effort	☐	☐	☐	☐
If lifting, indicate pounds	☐	☐	☐	☐
Standing	☐	☐	☐	☐
Walking	☐	☐	☐	☐
Sitting	☐	☐	☐	☐
Manual dexterity, operate power tools, repetitive wrist, one hand work only	☐	☐	☐	☐
Intense visual concentration	☐	☐	☐	☐

If lifting/carrying/heavy physical effort is required, indicate date candidate demonstrated ability:

Any accomodation requested:

Job Type
Full-Time Regular

Location
Chestnut Hill TN

Quality Area Manager - Off Shift