QA Manager

PURPOSE: The Quality Assurance Manager reports to the Plant Manager, and is a key support role and part of the plant leadership team at this newly constructed tissue manufacturing and converting operation in the Southeast.

  • Provide leadership, direction and supervision to several direct reports along with maintenance and improvements of raw materials through to finished product specifications
  • Report on quality metrics on a monthly basis, identify root cause and solutions to quality issues as they arise
  • Work closely with corporate technical team on plant and corporate related quality initiatives, projects and solutions. Actively participate in new trials and trial runs
  • Review and analyze quality data and consumer response information to appropriately communicate with customers, both internal and external, current quality trends as well as areas of focus for continuous improvement for various departments
  • Serve as the principle contact with outside agencies, quality audit organizations and customer quality departments. Act as an expert resource to customers in effectively and proactively resolving quality related issues.
  • Develop information solutions for decision makers and external customers. Also provide updated content for inclusion in the Balanced Score Card Reporting
  • Accountability for environmental compliance for the plant
  • B.S. Business, Chemical, Paper, Industrial Engineering or related technical degree
  • 7-10 years of experience in a manufacturing environment
  • 5 years in a quality related role
  • Ability to operate in reciprocal relations environment (corporate / plant)
  • Commitment to the health and safety of all employees
  • Excellent communication and interpersonal skills
  • High degree of attention to details
  • Strong customer focus
  • Strong organizational and problem-solving skills that provide ability to work in a fast-paced work environment with multiple projects and priorities
  • Experience with six sigma or lean management tools/principles or equivalent an asset
Date Posted
Job Id
Paper Converting, Pulp & Paper
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