Cheyenne, WY

WHO WE ARE:

At HHS Tech Group (HTG), our work matters, and each of us makes a difference in the lives of people every day.

HTG is a leader in the development and delivery of innovative, purpose-built modular software and technology solutions to clients in the commercial and government sectors.


WHAT WE DO:

HHS Tech Group creates innovative, purpose-built technology products and solutions, resulting in value and positive, quantifiable impact for our clients and the people they serve.

Our people bring our software to life through collaborative relationships with our clients, working as a team, helping to solve complex problems that create positive personal and community impact for the people our clients serve.

Each day, our software products and our people are making a difference.


OUR PEOPLE MATTER MOST:

Improving the lives of others and making an impact daily is no simple task. We are dedicated to our team’s professional and personal growth and well-being. Some key rewards and benefits include:

  • Generously sponsored Medical Insurance
  • Fully paid premiums on dental, vision, life, and disability insurance.
  • Generous 401k matching program
  • Flexible PTO policy

Join us!

WHO WE ARE HIRING: PROVIDER ANALYST


Who we need

The Provider Analyst will be responsible for Call center activities and support; focus is on healthcare providers Medicaid enrollment activity and on processing new applications and re-validation procedures pertaining to applications and ensuring enrollment process support for providers.



What you will do

The Provider Analyst will possess demonstrated ability to perform well under pressure, meet or exceed deadlines, be a team player and be willing to solve difficult problems. You must have excellent decision-making and critical-thinking skills. Your ability to evaluate and analyze complex information is second to none, and you have a natural desire to help people understand things that are hard to understand.


Responsibilities:

  • Process large amounts of Medicaid provider enrollment applications.
  • Assess provider’s requirements, clarify information, and provide solutions and/or alternatives.
  • As the need arises, manage large volume of inbound and outbound calls related to Medicaid provider enrollment inquiries.
  • Document all provider enrollment inquiries in the call center and/or provider enrollment database.


Minimum Requirements:

  • At least 2 years of previous experience in a customer service support role and/or data entry role surrounding medical billing or medical credentialing or healthcare insurance industry.
  • Prior experience handling Medicaid related calls is desired
  • Ability to work in our onsite office in Cheyenne, WY



Preferred Requirements:

  • 2+ years of previous experience in a customer service or support role handling inbound and/or outbound phone calls as well as email inquiries
  • Experience screening, tracking, and processing Medicaid, health insurance, medical billing, or medical credentialing
  • Prior experience working in a Healthcare setting and/or Medicaid State Agency, physician office, or Medical Provider Credentialing Experience


Desired skills:

  • Data Entry Experience
  • Basic Computer Skills
  • Customer Service Experience
  • Strong Communication Skills
  • Strong Multi-tasking Skills
  • Call Center Experience Preferred
  • Medical Office Experience Preferred




The use of artificial intelligence or an LLM such as chat GPT during the interview process will be grounds for rejection of your application. Thank you for your cooperation.

Applicants for employment in the US must have work authorization that does not, now or in the future, require sponsorship of a visa for employment authorization in the United States.


EEO Statement

HHS Technology Group is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

HTG Pay Transparency

At HHS Technology Group (HTG) compensation is based on many factors including but not limited to a candidate's education, training, industry specific experience, technological background, personal skills, expected quality and quantity of work, external market and internal value analysis including seniority and merit systems, as well as internal pay structure and internal tier alignment. Annual salary is just one aspect of HTG’s total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, HTG provides a generous package of benefits to employees, including comprehensive health insurance coverage, life and disability insurance, a retirement savings plan with 6% match, an emergency savings plan with matching, unlimited paid holidays, and paid time off, and educational reimbursement. Compensation ranges may differ based on these factors but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. HTG complies with regulatory minimum wage rates and exempt salary thresholds in all instances.