Program Manager, long term contract
Our client is a custom software design and engineering company. Using an Agile approach, they create great-looking web, mobile and business applications integrated with backend systems that drive organizations forward. They offer their clients the end-to-end services required to make applications successful including strategy, interface design, prototyping, software engineering, systems integration, product rollout and coaching. They have got the smartest, most passionate, never-fail team around.
Our client has engaged ROSS (www.getROSS.com) to find them a Program Manager. ROSS is an innovative leader in Recruitment Process Outsourcing (RPO), HR Technology, Recruitment and HR Professional Services. We’re a company of People Specialists helping companies align their People Strategy with their Business Growth.
POSITION SUMMARY
As a member of the Professional Services team, you will help to define, manage and deliver innovative and inspiring solutions for a range of organizations including many of
• Be responsible for developing the deliverables and implementing them into an organized project plan. Will be the single point of contact for the program.
• Quickly learn the business objectives and project concepts and take the team and the deliverables through to successful completion. Develops the detailed work packages, schedules, budgets, identifies the necessary resources and provides regular updates and communications to stakeholders/sponsors.
• Oversees and manages each project deliverable including vendor related deliverables for quality and completion.
• Effectively communicates status updates and project milestones to sponsors and stakeholders. The Program Manager must work with minimum supervision and full accountability, including people leadership, directing work efforts and finding timely solutions to technical problems and people management issues.
• Direct the activities of others clarify timelines and quality requirements and will be responsible for effectively engaging team members on the achievement of superior results.
• Facilitate joint planning with the client in the early stages of project formation
• Determine organizational and financial feasibility of the Program, including the completion of the business case as appropriate.
• Create a Program plan and associated project plan with Project managers with clear articulation of business outcomes including: desired business outcomes and service level agreements, the metrics to confirm success of those outcomes and the identification of key underlying assumptions, business and technology risks, necessary prerequisite initiatives, required supporting actions
and intermediary outcomes.
• Integrate project plans at program level creating estimating models as required, refines plan and manages performance against it.
• Provide consulting and guidance on program/project initiatives including business case preparation and developing creative/alternative approaches to problem resolution.
• Facilitates schedule and cost forecasting and mentors program managers in determining risk based provisions.
• Manages program /project scope/requirements changes, multiple and competing demands and priorities determining and conveying impact on budget, time and risk using appropriate fact-based metrics/assumptions.
• Creates metrics and manages with a higher level of information i.e. at the trends and management indicator level; differentiates between project and program metrics.
• Identify and manage overall program costs and budgets.
• Recommend best solutions to upper management based on understanding of business issues.
• Provide recommendations on project scope by assessing requirements changes, determining and conveying impact on budget, time and risk.
• Promote innovative or improved methods to get the work done and implements best practices.
• Resolve issues and conflicts, remove barriers, and resolve minor project issues. Act as escalation point for potential conflicts between direction and project constraints.
• Supervise project closure initiatives, such as client satisfaction survey and closure analysis.
• Selects external vendors and third parties (consultants, off shoring, outsourcing and manages the relationships at the program level)
RESPONSIBILITIES
As a team member, you can expect competitive compensation, benefits and rewards, exposure to a variety of projects as well as access to leading developmental tools, training and technologies. If you’re passionate, disciplined, fearless, creative, and want to build some badass software, send us your résumé and tell us what you’ve done, especially in the areas of agile development, cloud computing, Web 2.0 and high-performance user interfaces.
KNOWLEDGE AND EXPERIENCE
• Strong knowledge of Project Management and PMO methodology.
• Superior business acumen.
• Strong verbal and written communications skills required to manage
communications to all stakeholders.
• Advanced knowledge of project metrics, including gathering, reporting, trend analysis, creation, and metrics.
• Ability to identify issues and problems, generate solutions and choose appropriate alternatives using basic root cause analysis.
• Advanced user proficiency with computer software, such as MS Office, MS Project and/or Visio.
• Advanced understanding of IT principals, including lifecycle planning,
estimating and architecture.
• High level of general management skills including, but not limited to, leading, negotiating, communicating and team building.
• Highly organized with superior time management skills.
• Strong customer service orientation and interpersonal.
• Conceptual thinker, creative thinker and analytical thinker.
• Creative problem solving skills and attention to detail.
• Ability to thrive in a fast-paced, detail oriented environment.
• Effective leadership, guides people through issues and change.
• Builds collaborative relationships quickly.
• Drives for results and high performance for self and team members.
SKILLS AND COMPETENCIES
• Bachelor degree.
• MBA would be an asset.
• 10+ years experience in managing large scale, high visibility projects.
• PMP Certification - would be an asset.
• Previous Financial Services experience - would be an asset.
• Proven leadership and experience leading large scale, high visibility
projects is mandatory.
• Managing teams of 15+ people within a matrix environment.
• Experience managing several significant projects simultaneously.
• Solid experience mentoring and guiding teams with project methodology.
• Experience following project management best practices and methodologies
within the financial or similar industry.
If you're not interested, but know someone who is; please help a current or former colleague in their career development by referring them. In addition, we're happy to give you a $300 referral fee. Click http://www.getROSS.com/referral_fee.php for more details.