Job Description

Position ID #: 25460
Location: Toronto, ON - Currently Remote - moving to Hybrid Working Environment by 2023

About Our Client:

Our client, a Canadian professional services company located in downtown Toronto, is hiring a Program Development Officer to join their dynamic team. The Program Development Officer will be seen as the SME for member learning needs, and will be responsible for leading a team through the development and launch of learning programs and events that will drive member engagement and loyalty.


The Program Development Officer will work with the Product Strategy and Learning and Development teams. They will be responsible for performing a diverse range of functions including but not limited to:

  • Collaborate with the Product and L&D senior leaders to define annual content requirements
  • Analyze research to fill any gaps in the Product Development catalogue
  • Review material and content for national learning products in collaboration with provincial partners
  • Review and approve potential SMEs and conference speakers for events ensuring superior SMEs and speakers with high quality content are selected
  • Support senior directors in shaping business challenges and opportunities, providing guidance on messaging strategies for products/events, and developing learner personas
  • Establish and maintain relationships with key professionals, industry leaders, senior executives, and media within relevant vertical markets to build a robust network of subject matter experts as well as oversee the delivery of the events/courses to optimize member experience
  • Utilize your knowledge and experience to identify needs and develop relevant products
  • Own and develop content for conferences, digital magazines and any courses required to address content gaps in the Professional Development catalog
  • Provide internal oversight on the selection and addition of external content, which is acquired through partnerships with external vendors, Post-Secondary Institutions and strategic partners


The following are the minimum requirements to be considered for this role:

  • Demonstrated experience in program development and/ or learning & development
  • 4+ years’ experience in a strategy and leadership role within a fast-paced, consumer-centric business
  • Expert in research and analysis, and ability to analyze and interpret various data sources to draw insights solve business problems and uncover opportunities
  • Able to deliver product and/or services in an agile/lean environment
  • Exceptional communication and presentation skills, able to successfully communicate to stakeholders and influence decision making
  • University degree in learning, education, finance or a related field
  • Master’s degree would be an asset
  • CPA Designation would be an asset


Position Id
Full-Time Regular
Toronto ON
Accounting/Finance/Tax, Marketing & Creative, Operations, Other