Location:
OH

Salary Range:$80,000.00 - $134,000.00


Position Id:
14238

Position Responsibilities:
Reporting to the Manager of Technology Strategy and Innovation of a $400MM operating division of a multi-billion-dollar global provider of transportation and logistics services.

Product Manager is responsible for full B2B eCommerce platform lifecycle ownership: developing new platforms, as well as incorporating legacy technologies into a holistic customer experience (CX). Responsible for external customer requirements gathering – what are the customer needs, requirements, and budgetary limits – and representing the voice of the customer internally. Will be responsible for communicating product vision to external partners and customers as well as internally at all levels. Will develop business requirements documentation and value proposition design based on the customer journey. Will build multi-year, technology roadmaps based on features and user stories that will guide Agile development teams. Will develop product launch and go-to-market strategy to drive customer adoption, work with appropriate internal groups for marketing collateral, customer education, incentives, internal operations enablement. Will prioritize enhancements and epics based on customer and business value, while taking into consideration ROI and impact/effort scoring.

Background Required:
  • Commercial facing experience as a product owner / eCommerce marketing manager (5+ years)
  • Mobile first, self-service, yet omni-channel mindset
  • Experience with PWA (progressive web app), understands the potential in a API- first framework, as well as SOA (service oriented architecture) and legacy retiring
  • Creation and improvement of visually pleasing user interface design
  • Working in Agile, Scrum, or Kanban methods
  • Developing new platforms and / or incorporating legacy technologies into a holistic customer experience
  • Metrics and KPI measurements
  • Computer literate: Microsoft Excel, Access, Word, PowerPoint, & Outlook
  • Education: Bachelor’s degree
  • Residence: Akron/Cleveland, OH (Relocation assistance provided)
Background Preferred (but not required):
  • TMS, WMS, GPS, 4G/5G, tracking/tracing technology
  • Experience in ecommerce, transportation, logistics industry a plus
  • Advanced Degree –MBA
Other Essential Abilities and Skills:
  • Building relationships with key suppliers
  • Problem solving and troubleshooting skills
  • Continuous Improvement
  • Analytical skills
  • Excellent written and verbal communication

If you are interested in this opportunity but you’re not ready to apply, please email the Practice Leader provided below with your questions.

Contact:
Managing Director: Mica Bolta
Freight Brokerage

mbolta@GlobalESG.com
330.664.9400, ext.120

Click here to apply online