Personal Lines Coordinator

Personal Lines Coordinator

Full-Time Onsite

We are seeking a Personal Lines Coordinator to serve as the welcoming first point of contact for clients. This role is ideal for someone who enjoys delivering excellent service, staying organized, and supporting day-to-day office operations in a fast-paced, client-focused environment.

The ideal candidate is professional, friendly, detail-oriented, and takes pride in creating positive experiences during every client interaction.

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What You’ll Do

• Greet and assist clients with warmth and professionalism, both in person and over the phone

• Answer, screen, and route incoming calls efficiently to appropriate contacts

• Process client payments accurately and securely

• Schedule and manage client appointments

• Maintain a clean, organized, and professional front desk area

• Coordinate office supply needs and report facility issues as needed

• Support special projects and administrative tasks as assigned

• Assist with data cleanup and accuracy initiatives during downtime

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What We’re Looking For

• High School Diploma or GED required

• Associate’s Degree in Business Administration or a related field preferred

• Prior customer service or administrative background preferred

• Proficiency with Microsoft Office (Outlook, Word, Excel)

• Professional appearance and strong interpersonal skills

• Ability to thrive in a client-facing, onsite role

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Schedule

• Full-time, daytime schedule

• Occasional rotating evening or weekend virtual coverage may be required

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Compensation & Benefits

Salary Range: $45,000 – $55,000 (based on qualifications)

Benefits include:

• Medical, Dental, and Vision coverage

• Flexible Spending Account (FSA) and Health Savings Account (HSA)

• Commuter benefits

• Company-paid disability and life insurance

• Employee Assistance Program (EAP)

• Paid parental leave

• Paid holidays and personalized PTO