Personal Lines Account Manager

Personal Lines Account Manager
Danvers, Massachusetts Insurance Agency

Join a mid-sized, independent insurance agency in the Danvers, MA area that blends professional structure with a family-oriented culture. This agency offers a knowledgeable team, modern facilities, and a client-focused approach, fostering an environment that values education, professional growth, and collaboration.

They are seeking a Personal Lines Account Manager to join their team full-time. In this role, you will service an existing book of personal lines accounts and handle quoting for new and renewal business.

Key Responsibilities:

• Client Support: Provide excellent customer service and support, including education and assistance with coverage needs.
• Policy Management: Process endorsements, issue binders, and ensure accurate and timely billing.
• Claims Handling: Assist clients with claims processing and follow up to ensure resolution.
• New Business and Renewals: Obtain and provide quotes, and manage the renewal process effectively.
• Cross-Selling and Account Rounding: Identify opportunities to expand client coverage and recommend suitable solutions.
• Documentation: Maintain accurate client files and document communications thoroughly in the agency management system.

Qualifications:

• Strong computer, communication, and relationship-building skills.
• Self-starter with a team-oriented mindset.
• Minimum of 5 years of personal lines experience preferred.
• Familiarity with AMS360 or similar agency management systems is a plus.
• Current Property & Casualty license (or willingness to obtain one within an agreed timeframe).

Why Work Here:

• Culture: A family-friendly atmosphere that values collaboration and professional growth.
• Environment: Modern workspace with updated facilities, including an outdoor patio.
• Growth Opportunities: Support for continuing education and earning professional designations.
• Compensation: Competitive salary, commensurate with experience, and opportunities for advancement.

Compensation:

• Salary: $60,000 to $75,000, depending on background and experience.

Why Join Us?

We offer a dynamic and supportive work environment where your expertise and dedication will be valued. You’ll have the opportunity to work with a knowledgeable team, provide exceptional service to a diverse client base, and leverage an extensive carrier network to meet client needs.

If you’re a detail-oriented insurance professional looking for a dynamic, supportive workplace, we encourage you to apply.