Location
Easton MD
Job Type
Full-Time Regular
Industry
Insurance
Position Id
201174

Personal Lines Account Manager

Hybrid
$50,000–$65,000 plus bonus

Are you a Personal Lines Account Manager who enjoys building lasting client relationships and being part of a supportive, team-oriented agency?

Our client is a well-established independent insurance agency with an outstanding reputation, strong leadership, and a culture that values collaboration over competition. They are seeking a Personal Lines Account Manager to join their growing team in a role focused on service—not sales.

This is an opportunity to join a friendly, cohesive group where employees genuinely enjoy working together and turnover has historically been extremely low.

What You'll Be Doing

  • Manage an established book of Personal Lines business while building strong, long-term client relationships.
  • Serve as the primary point of contact for clients, providing exceptional customer service and trusted insurance guidance.
  • Process policy changes, endorsements, renewals, and coverage reviews.
  • Identify opportunities to cross-sell additional coverages when appropriate.
  • Work closely with producers and carrier partners to ensure clients receive the best possible service.
  • Focus on servicing clients while a dedicated claims department handles claims-related matters.

What We're Looking For

  • Personal Lines Account Management experience
  • Active Property & Casualty license.
  • Strong customer service and relationship-building skills.
  • A warm, personable communication style with a genuine desire to help clients.
  • Organized and able to manage multiple priorities in a fast-paced environment.
  • Someone who enjoys being part of a collaborative, supportive team.

Compensation & Benefits

  • Hybrid schedule with flexibility.
  • Commission opportunities for cross-selling and new business referrals.
  • Dedicated claims support, allowing you to focus on servicing your clients.
  • Strong benefits package.
  • Supportive leadership and excellent team culture.
  • Long-term career stability with an agency known for employee retention.

Why You'll Love This Opportunity

This isn't a high-pressure sales environment. It's a relationship-driven agency that believes great client service leads to long-term success. If you enjoy getting to know your clients, working alongside a collaborative team, and having the support you need to do your job well, this is an opportunity worth exploring.

Know someone great? Send them our way 👇