Our client, a well established organization in Toronto, has engaged ROSS (www.getROSS.com) to find them a Payroll Administrator. ROSS is an innovative leader in Recruitment Process Outsourcing (RPO), HR Technology, Recruitment and HR Professional Services. We’re a company of People Specialist helping companies align their People Strategy with their Business Growth.

 

Job Description:

 

 

·         Overseeing and administering standard payroll processing activities including but not limited to: new hire set-ups, garnishments, tax filings, terminations, pay calculations, payroll file creation, T4s, defensive queries, etc. with a focus on Canadian payroll practices and legislation.

·         Auditing and validating Client information and payroll data

·         Conducting thorough and, at times, complex payroll investigations and see through to completion, including providing feedback to Client and/or management as required.

·         Ensuring data is accurate and working with the Client and colleagues when discrepancies arise to identify and rectify root cause

·         Managing projects and participate in project teams (may be cross-functional) to implement new and modified client business requirements

·         Performing Client needs analysis, preparing business requirements documentation and/or change requests as required

·         Working with subject matter experts to enhance current tools and/or develop new tools to meet Client needs and/or to achieve operational efficiency

·         Testing new and modified systems and applications

·         Creating users guides and other training material for Clients and internal use

·         Providing functional training and ongoing support to Clients and colleagues

·         Working with various systems/tools (Siebel, Maestro, proprietary software) to manage the Client requests

·         Continuously reviewing existing processes to determine opportunities for improvement/efficiency

·         Creating and maintaining current process documentation for internal use

·         Responding to client emails and telephone requests in a timely manner

·         Participating in or facilitating internal and external meetings

·         Adapting to outsourcing culture and recognizing differences between running in-house payroll versus as a service provider

·         Partnering with Offshore colleagues to provide seamless, accurate and timely service to external and internal Clients

·         Providing ongoing and exceptional Client service via telephone, CRM system, face-to-face meetings (as required) and e-mail.

·         3-5 years in a payroll systems analyst/administrator/coordinator role

·         Experience with SAS70 audits would be considered an asset

 

Qualifications

 

·         Knowledge of both Canadian practices, legislation and nuances- any U.S. payroll would be considered an asset

·         CPA certified would be considered an asset

·         Must have Peoplesoft experience, v 7.5 and 8

·         Able to work enthusiastically through ambiguous situations and within a fast-paced, ever-changing environment

·         Demonstrated ability to multi-task effectively

·         Strong analytical skills - including Intermediate Excel skills

·         Proven problem-solving and decision making skills

·         Demonstrated adaptability and flexibility and the propensity to take initiative

·         Able to learn and apply project management skills and methodologies to ensure deliverables are achieved on time and on budget

·         Able to balance working autonomously as required while contributing efficiently to the team's overall targets and goals

·         Preference will be given to Bilingual candidates

 

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