PAYMENT POSTER/LOAN ASSISTANT
MONTGOMERY, AL
(Bonuses possible based on performance)

Overview: The Payment Poster/Loan Assistant needs 3 years of loan processing business experience. Duties will include loan collections, building and maintaining strong relationships with clients and ensuring customer satisfaction. This is a great opportunity for someone who is passionate about customer relationships, has excellent communication skills, and enjoys working in small company setting.

Duties & Responsibilities:

• Oversee the day-to-day administrative operations of the office, ensuring smooth workflow and efficiency.
• Welcome clients, answer phones, and provide exceptional customer service professionally and courteously.
• Conduct professional and courteous collections calls to ensure timely payments.
• Provide administrative support to the President, including scheduling meetings, managing email, and preparing reports.
• Office and database software skills, including data entry.
• Speaking and listening skills.
• Multi-tasking and time management skills.
• Maintain a clean, professional, and organized work environment.

Experience:

• Proven experience in a collections position is a plus.
• Banking or financial experience is preferred.
• College degree is preferred.
• Excellent communication skills, both written and verbal.
• Proficient in math.
• Proficient computer skills required (I.e. Microsoft Office, Email, Internet, etc.)
• We offer a competitive salary plus benefits, and opportunities for career advancement. If you are a results-driven individual with a passion customer relationships and service, we would love to hear from you.

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• No nights
• No weekends