Client Summary:

• Technology company focused on improving how organizations interact with customers and users
• Provides solutions that help streamline communication and internal processes
• Works with large organizations to enhance efficiency and overall experience
• Combines software and services to support complex operational needs
• Part of a broader organization with an established presence in the market

Position Responsibilities:

• Own and grow key accounts, driving renewals, expansions, and long-term strategy while building executive relationships
• Lead complex enterprise sales cycles, including discovery, solution design, and ROI-driven value articulation
• Partner cross-functionally to position and close solutions aligned to customer business outcomes
• Navigate multi-stakeholder deals, drive executive alignment, and lead negotiations and deal structuring
• Manage pipeline, forecasting, and account planning while serving as the voice of the customer internally

Experience & Skills:
Required Experience and Qualifications:

• 5+ years of quota-carrying enterprise sales experience in the contact center, IVR/IVA, conversational AI, or CX technology space
• Proven success selling into large healthcare payers or highly regulated enterprises
• Track record of consistently meeting or exceeding $1M+ annual quotas
• Deep understanding of enterprise buying cycles, executive selling, and complex deal navigation
• Experience using Salesforce for forecasting, pipeline, and account management
• Bachelor’s degree or equivalent experience
• Willingness to travel to customers as needed (25–30%)

Preferred Experience and Qualifications:

• Healthcare payer domain expertise (Medicaid, Medicare, Commercial)
• Experience selling conversational AI, IVR/IVA, omnichannel messaging, or SaaS platforms

Compensation $200k

• Medical, dental, vision insurance
• Health savings and flexible spending accounts
• Mental health and wellness program (EAP)
• Paid time off including vacation, holiday and sick time
• 401(k) retirement plan with company match up to 6% after one year
• Tuition reimbursement & in house learning platform