Patient Access Representative - Physician RCM

Payment Poster Representative - Revenue Cycle Management - Physician Services

Location: All shifts work onsite in our Mysuru, India headquarters office located at: 3rd FLOOR, 828 and 829, Vijayanagara I Stage, Devaraja Mohalla Mysuru, Karnataka 570017.
No other locations and we do not offer work from home.

**Walk In Any Monday - Friday - 11 am - 4 pm**

Position Shift Hours: Monday - Friday from 7:30 am - 4:30 pm, IST

Status: Full-time

Find out more about our culture at: https://strivanthealth.com/careers/

Strivant Health is a fast-growing Medical Billing/Revenue Cycle Management company. We partner with physician practices to improve revenue cycle operations by optimizing people, processes, and technology. We provide Coding, Medical Billing, AR Follow-up Collections, Call Centers, Cash Applications, Patient Access, Authorizations, Credentialing, and Analytics designed to maximize our provider clients’ revenue. This allows our client providers to stay focused on the practice of medicine rather than the business of medicine. We have worked with over 10,000 providers representing 32+ specialties and over 30+ technology platforms in our 20+ years of business.

Patient Access Representative - Position Summary
At Strivant Health, we take pride in delivering exceptional accuracy and efficiency in physician revenue cycle management. Are you detail-oriented and thrive in a fast-paced, numbers-driven environment? Strivant Health is hiring a Patient Access Representative to support our patient eligibility registration steps located at our Mysuru headquarters. If you have a sharp eye for accuracy and a passion for healthcare finance, we want to hear from you!

The Patient Access Representative is responsible for supporting patient access to care by completing accurate registration, insurance verification, and prior authorization activities. This role serves as a key point of contact for patients, payers, and internal teams, ensuring eligibility, financial clearance, and a positive patient experience. The position also includes conducting research, resolving issues, participating in training, and working with multiple registration systems.

What You’ll Do – Your Impact Matters

• Complete accurate patient registration, insurance verification, and eligibility checks
• Obtain and document prior authorizations and referrals to prevent delays in care
• Explain registration processes, insurance benefits, and financial responsibility to patients
• Identify and resolve missing or inaccurate patient and payer information
• Collaborate with internal teams to address financial or authorization-related issues
• Maintain productivity, accuracy, and customer service standards
• Stay current on payer requirements, policies, and system updates

What You Bring to the Table

• High school diploma or equivalent required; healthcare-related education preferred
• 1+ year of experience in patient access, medical office, or healthcare customer service
• Experience with insurance verification and authorizations preferred
• Strong attention to detail with effective problem-solving skills
• Proficiency in Microsoft Office and healthcare registration or practice management systems
• Proficient English reading, writing, and verbal communication skills
• Proficient English reading, writing, and verbal skills.

Why Join Us?

• Attractive incentive plans
• Make a Real Impact – Your work directly influences cash flow and financial health for healthcare providers.
• A Culture of Excellence – We value accuracy, innovation, and teamwork.
• A Supportive Team – Work with like-minded professionals who understand the complexities of revenue cycle management.
• Opportunities to drive change and improve processes for greater efficiency.

Find out more about our culture at: https://strivanthealth.com/careers/

We are looking forward to reviewing your resume!