Sales & Customer Service

• Greet and assist customers in selecting products.

• Provide knowledgeable recommendations and share brewing tips.

• Process sales transactions accurately and efficiently.

• Maintain store displays, cleanliness, and visual merchandising standards.

Warehouse & Inventory

• Receive, unpack, and organize incoming shipments.

• Stock and replenish retail shelves and storage areas.

• Prepare online and wholesale orders for delivery or pickup.

• Perform regular inventory counts and maintain accurate records.

• Ensure products are stored and handled properly to maintain quality.

General Support

• Collaborate with team members to meet sales and operational goals.

• Assist with special events, promotions, and seasonal product launches.

• Follow all company policies and safety procedures.

Previous experience in retail sales, warehouse operations, or customer service preferred.

Strong attention to detail and ability to multitask.

Excellent communication and interpersonal skills.

Ability to lift up to 20 lbs and stand for extended periods.

Interest in tea, food culture, or hospitality a plus.

Flexible schedule, including weekends and holidays.