PLM Analyst

Windchill PLM Integrator will deploy and maintain the Windchill PLM system

Duties & Responsibilities:

• Understand and discover the business needs, and to write/update standard operating procedures accordingly
• Configure Windchill PLM according to business needs using out of the box features & settings
• Develop and execute functional PLM tests. This includes PLM upgrade regression testing, nominal PLM settings tests, performance testing and software error tests
• Support end users during User Acceptance Testing and validation
• Execute support requests issued by internal ticketing system: change revisions, remove PLM objects, update workflows, approvers, or status, create/update/delete users etc...
• Perform root cause analysis when required
• Train end users
• Create progress reports for Windchill solution leader
• Other duties may be assigned.

Knowledge / Skills:

• Minimum 3 years' experience in Windchill (modules, functions, objects, lifecycle, links between objects, ..) is required
• Experience in a technical support organization analyzing, researching, testing and resolving functional issues is a plus.
• Knowledge of PTC RV&S is an advantage.
• Exposure to Ticketing Tool like Service Now is an added advantage.