Organizational Development & Learning Manager
Queens, NY · On-site
Full-Time Regular
2019259
Full-time ONSITE 5 days a week
The Learning Development Manager is responsible for designing, facilitating, and coordinating innovative and impactful company-wide learning and development programs and activities. Reports to the Director of Organizational Development and Learning and will partner across all organizational levels to create and deliver learning interventions and programs that address the needs of the organization and all team members. This is a hands-on role.
Responsibilities include:
- Lead a team of 1-2 team members with a coaching to accountability approach
- Design and develop instructional material, including classroom learning, self-study material, e-learning, team-builders, and on-the-job-learning with an andragogic delivery approach
- Oversees and facilitates a variety of learning programs
- Establish best practices, content development guidelines, and on-going oversight of development deliverables to ensure high quality learning
- Define metrics and data to assess and monitor the effectiveness of offerings to ensure programs are relevant to the needs of the organization
- Monitor and solicit feedback on all learning programs to ensure accuracy, relevance, and effectiveness of impact experience
- Identify learning needs, recommending and implementing solutions, and evaluating and measuring effectiveness
- Lead the development and continuous improvement of a comprehensive learning strategy ensuring strategic alignment of learning and development with business goals
- Collaborate with HR team members and business leaders to understand their needs related to learning and development by proactively interfacing with key stakeholders in order to understand, recommend and deploy effective solutions
- Establish and maintain individual and organizational performance evaluation methods for learning content, delivery, activities, engagement and outcomes.
Required:
- Bachelor’s degree, Master’s degree preferred, preferably in Learning Management, Instructional Design, Human Resource Development or a related field.
- 2 or more yrs of ODL experience in a healthcare organization or with healthcare professionals
- In-person, e-Learning, and blended learning design experience and demonstrated expertise in the technical development, implementation and troubleshooting of web-based learning modules and professional development
- Strong consultative approach
- Ability to manage multiple projects and tasks at various stages of development
- Strong Presentation and Communication skills
- Ability to work under stress and meet deadlines
- Ability to be in-person Monday-Friday