Job Description

Surgo (PTY) Ltd. has partnered with one of South Africa’s fastest-growing pharmaceutical retail groups with operations in South Africa, Botswana, and Namibia. The group was founded in 1978 and has its’ Head Office based in Midrand, Johannesburg.

Our client has since grown to over 200 stores to date, employing over 18 500 full-time and part-time employees and is now looking to recruit an Organisational Development Manager to join their team.

Job Purpose:
Strategic implementation of organisational development activities through research, design, development, and facilitation of OD interventions to optimise the alignment of the workforce and key business strategies and initiatives.

Organisation Design:
  • Strategic organisational design through understanding organisational structures and job specific requirements to contribute to the HR Strategy of the company
  • Conduct job analysis and evaluations and development of job profiling
  • Implement and maintain job grading system
  • Create competency model
Performance Appraisals and – Management
  • Identify performance targets and link with job profile
  • Develop methods of measuring if performance management aligns with organisational goals
  • Develop, review, and implement performance management policies and procedures
  • Guide management on performance appraisal and management principles
  • Assist management to create project timelines and deadlines
Workforce and Succession Planning:
  • Design and implementation of succession planning in line with company’s talent management framework
  • Guide management on succession and career development to ensure the sustainability of the business
  • Provide input into employee risk movement and develop strategic plan to ensure higher retention rate
  • Develop, review, and implement succession planning policies and procedures
  • Evaluate job satisfaction and corporate culture through climate surveys and develop and implementation action plan to prevent high employee turnover
  • Design and implement competency-based assessment and analyses
  • Compile appropriate test batteries for different assessment purposes and according to competency requirements
  • Obtain quotes from suppliers when required and consider costing when suggesting assessments
  • Interpret results obtained from assessments and utilise information in an ethical manner
  • Provide feedback on assessment results to relevant members of the HR team, Department Heads as well as respondents
  • Utilise the information obtained from assessments in order to suggest and implement relevant HR interventions
Leadership Strategy: (Wellness)
  • Facilitate team building, group forming, strategic planning, and training sessions to ensue cohesive functioning of teams
  • Diagnose potential organisational problem areas and liaise with management to implement strategies counter concerns
  • Conflict Management within teams
  • Design and implement leadership strategies in line with business objectives
  • Develop and drive change management initiatives
HR System Support:
  • Respond to and assist Stakeholders with any query related to the Learning Management System and Performance Management & Succession
  • Ensure Heat calls are closed within the Service Level Agreement timeframe
  • Assist with monthly regional and departmental reporting
Reporting and Administration:
  • Compile monthly training reports for Group Organisational Development Manager
  • Prepare and maintain budget reports to justify expenditures
  • Ensure accurate and up to date data capturing and filing according to department standards
  • Adhere to companies policies and Standard Operating Procedures
  • Adhere to Health and Safety rules and regulations

Qualification, Experience and Requirements:
  • Tertiary Qualification in Human Resources, Industrial Psychology or a related field
  • Advantage: Qualification in Organisational Development
  • Essential: Minimum of 3 years’ OD and Managerial experience
  • Advantage: Previous HR/OD experience in the Retail / FMCG industry
Salary: Market related based on level of experience

Working Hours: Flexible around 08:00 - 17h00, Monday to Friday

Location: Head office – Midrand

Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202621 subject heading or email body.

Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its’ appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.

Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email


Employee Type
Full-Time Regular
Midrand, Johannesburg Gauteng
Min Salary
0.00 ZAR
Max Salary
0.00 ZAR