Operations Support

Location
Baltimore, MD

Job Type
Contract Full-Time

Pay Rate
$16.47

Operations Support

Work Location: 1300 Thames Street, Harbor Point Phase I, Baltimore, Maryland 21230

Duration: 4 months

Pay Rate: $16.47

Description:

Please do not submit anyone from MOR2JP00004685

Ability to handle branch inquiries both telephonically and by email, route calls to the appropriate resource and provide timely follow up with branches, when necessary. Exceptional communication and problem solving skills, with a high energy and stress tolerance level.”

Duties may include: Processing incoming and outgoing paperwork including mail and facsimiles; support client service associates and operational personnel; checking inbound client documents for accuracy, notating all activities on the account, and submitting accurate forms for final processing to service center; make outbound contact both in writing and verbally with clients concerning paperwork.

Requires ability to define and prioritize project activities and follow-up on project progress; strong written and verbal communication skills, strong working knowledge and proficiency in the appropriate computer programs such as MS Word and database input is essential, knowledge of financial services field. Must be able to learn quickly and to engage in a number of detailed tasks at once. Must have strong flexibility in regard to the duties assigned and problem solving skills, be able to work independently.

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