Operations Support Officer

Our client, in the Financial Sector, a well-established company in the Port of Spain area, is seeking a detail-oriented and organized Operations Support Officer to join their team.

Location: Port of Spain

Job Type: Permanent
Working Hours: Monday to Friday 8 am to 4pm
Salary: TT$7,000.00 per month

Compensation & Benefits

• Vacation Leave: 21 days per year.

• Sick Leave: 15 days per calendar year.
• Personal Leave: 2 days per calendar year.

The successful candidate will provide administrative and operational support to the Operations Manager/Paying Agent, with responsibility for assisting with financial transactions, loan and banking operations, investor records, reporting, audits, compliance, and general operational activities.

Key Responsibilities

• Process and record daily financial transactions, including loan disbursements and repayments, commercial paper transactions, preference share transactions, interest payments, holdbacks, receipts, and replacements.
• Enter verified transactions into the accounting system and online banking platform.
• Prepare cheques, cheque vouchers, and supporting documentation.
• Process loan payments and distribute system-generated receipts.
• Maintain accurate investor registers and transaction records.
• Prepare monthly operational and paying-agent reports.
• Respond to client and third-party requests, including remittance advices, audit confirmations, and loan statements.
• Assist with identifying and resolving transaction and record discrepancies.
• Provide support during internal and external audits.
• Assist with office equipment, basic IT troubleshooting, accounting and loan management software.
• Support procurement and inventory management for office supplies and consumables.
• Maintain accurate and secure records in accordance with company and regulatory requirements.
• Support compliance with applicable policies, procedures, and regulatory requirements.
• Perform other related duties as assigned.

Requirements

• Minimum of five (5) CXC subjects, including Mathematics and English.
• Six (6) CAPE Units or two (2) A-Levels.
• Minimum of an Associate Degree in Administration, Business, Finance, Accounting, or a related field.
• 1–3 years’ experience in a related administrative, financial operations, banking, accounting, or financial services role.
• Proficiency in Microsoft Word and Excel.
• Strong organizational, analytical, numerical, and problem-solving skills.
• Excellent attention to detail and accuracy.
• Strong interpersonal and communication skills.
• Ability to maintain confidentiality and handle sensitive information.

Job Ref: RM