Operations Supervisor

Carolina PRG has partnered with a growing and highly respected organization seeking an Administrative Operations Manager to support and oversee multi-office administrative operations. This is a high-impact leadership opportunity for a hands-on operations professional who thrives in fast-paced environments and enjoys improving processes, developing teams, and creating operational efficiencies.

This role will partner closely with regional leadership and oversee critical back-office functions supporting sales and service operations. The ideal candidate is proactive, highly organized, operationally minded, and comfortable leading both people and processes across multiple locations.

Key Responsibilities:
• Oversee daily administrative and operational support functions across multiple offices
• Manage and mentor administrative staff and office leadership teams
• Support functions including customer service, sales order entry, contracts, billing, invoicing, accounts payable, accounts receivable, auditing, and scheduling
• Drive process improvement initiatives to improve workflow efficiency, consistency, and overall operational performance
• Develop and maintain reporting tools and operational metrics to support business decision-making
• Partner with leadership teams to improve communication, accountability, and operational execution
• Ensure compliance with company procedures, internal controls, and operational standards
• Assist with ERP-related processes and system improvements
• Travel to regional offices as needed to support operations and team development

Qualifications:
• 5+ years of administrative operations or office management leadership experience
• Experience managing administrative teams, supervisors, or multi-site operations
• Strong background supporting back-office operational functions including billing, invoicing, customer service, contracts, A/P, A/R, and reporting
• Experience with ERP and CRM systems strongly preferred
• Advanced Microsoft Excel skills required
• Strong communication, leadership, organizational, and problem-solving abilities
• Ability to operate in a fast-paced, hands-on environment with a high sense of urgency
• Bachelor’s degree preferred