Position Id
Markham ON
Job Type
Contract Full-Time

Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private client, commercial banking, treasury, and retail banking.

Position Overview

Provides a broad range of operational support and/or performs general to specialized transactions and/or other processing activities for own functional area within Operations & Technology. Supports partner relationships and is responsible for maintaining operational effectiveness to ensure business objectives, Service Level Goals and CEI targets are met. Reports to a Team Manager within the Team Structure.

What you will achieve in this role:

• Ability to provide sound advice and solutions utilizing established customer service framework.
• Provide subject matter expertise for internal and external parties.
• Work closely in a team environment in order to meet individual and team driven benchmarks and service level agreements.
• Utilize existing data entry skills ensuring speed and accuracy are balanced out.
• Must be able to communicate effectively and professionally (verbal and written).
• Demonstrate excellent time management skills.
• Ability to make decisions in order to mitigate loss.
• Actively provide continuous improvement suggestions and communicate value added input during huddles and meeting

What you will bring to this role:

• Some experience working in file room.
• Data Entry, managing mails, shipping, sorting etc.
• Good organizational skills.
• Ability to work well in a team setting.
• Ability to work well under pressure and tight timelines.
• Keyboarding, data entry skills.
• Strong knowledge of Microsoft Office Suite of products.
• Strong attention to detail.
• Knowledge of administrative applications, CIF, Creditlink etc.
• Strong relationship management skills.
• Problem solving skills.
• Must be able to communicate effectively.
• Demonstrate excellent time management skills.
• Enthusiastic individual who demonstrates the ability to work in a high volume, fast paced and high risk environment.

We thank you for your interest in the position, however, only those who are qualified will be contacted

Inclusion and Equal Opportunity Employment

Our client is an equal opportunity employer committed to diversity and inclusion; creating an inclusive environment where all team members and clients feel like they belong. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Aboriginal/Native American status or any other legally-protected factors. We seek applicants with a wide range of abilities, and we provide an accessible candidate experience; accommodations during the application process are available upon request.