Operations Manager

The Operations Manager is responsible for overseeing and coordinating the day-to-day operational functions of the MOBA Secretariat to ensure efficiency, compliance, and alignment with MOBA’s strategic objectives. The role supports the Executive Secretary by strengthening internal systems, managing logistics and facilities, and ensuring smooth coordination across all Secretariat units, projects, and stakeholder engagements.

Key Responsibilities

Operational Management

• Oversee the daily operations of the MOBA Secretariat, ensuring smooth and efficient workflow across all functional areas.
• Implement and monitor operational policies, procedures, and workflows approved by the National Executive Council (NEC).
• Coordinate activities across Secretariat units to ensure alignment with MOBA’s priorities and timelines.
• Identify operational gaps and recommend improvements to enhance efficiency and service delivery.

Facilities, Logistics & Vendor Management

• Manage MOBA’s facilities, office infrastructure, and logistical arrangements.
• Oversee relationships with vendors, service providers, and contractors.
• Ensure timely procurement of goods and services in line with approved procedures.
• Supervise maintenance, utilities, and general office administration

Project & Programme Support

• Support the Executive Secretary in coordinating MOBA projects, initiatives, and programs.
• Track operational milestones, timelines, and deliverables for Secretariat-led projects.
• Support the monitoring of infrastructure, legacy, and development projects.

Governance, Compliance & Reporting

• Ensure adherence to MOBA’s operational policies, governance frameworks, and internal controls.
• Support the preparation of operational reports for NEC, Council meetings, and committees.
• Ensure documentation and records are properly maintained for audit and accountability purposes.

Required Qualifications & Experience

• Bachelor’s degree in Business Administration, Management, Operations, or a related field
• Minimum of 5 years’ relevant operational or administrative management experience
• Strong organizational, coordination, and problem-solving skills
• Proven ability to manage multiple priorities in a structured environment
• Strong understanding of governance and compliance frameworks
• Must be an Mfantsipim Old Boy with a strong relationship within the MOBA community