Operation Coordinator- Motor Claims

Operations Coordinator – Motor Claims

Based in Rhodes the successful candidate will be the leader and senior member of the operations team, in this fast growing company

This role will:

• Be a point of escalation for the operations team with regards to complex cases.
• Have the ability to think outside the square and draw on previous experience to resolve motor vehicle insurance related issues.
• Be a point of contact for top tier customers
• Take the lead on certain aspects like Total Loss files / Recoveries and Settlements etc.
• Liaise with Insurance Companies and 3^rd Party Assessing Companies

The role has potential to grow into its own team as the company expands.

Requirements

The successful candidate must have

• Minimum of 4-5 years of Motor Claims Insurance
• Express real passion for customer service and a genuine interest in helping people
• Ability to work in a team environment while also having the ability to work autonomously.
• Ability to remain calm and show empathy to customers.
• Clear verbal communication with the ability to communicate effectively across all areas of business.
• Highly developed written communication
• High attention to details
• Ability to priortise work and deliver in high volume situations.

Working on site 8-5.30 pm Monday to Friday. Very close to station

For more information please send through you resume to info@recruitmentaustralia.net.au or ring Roxayne on 0438 507 258