Date Posted
Los Angeles, CA
Salary Range
$17.00 - $18.00


Develop business between USA and Vietnam and establish Vietnam branch.
Ocean & Air Import Clearance / Ocean & Air Export (Freight forwarding) and Domestic freight forwarding / Storage management.


  • Checking the SWB / Invoice / other required documents regarding regulation, and transfer to custom broker. Make sure that the docs received from overseas include necessary documents for Customs Clearance (such as SWB, Commercial invoice, OGA docs) and submit to CHB swiftly.
  • Frequently check on the clearance status on CBP and OGA including FDA, USDA, FWS. Inquire directly if needed.
  • Notify customers of irregularities if arrival delays, CBP or OGA holds occur.
  • Follow up with delivery and/or pick-up status with customers and vendors. Make sure the delivery and/or pick-up is on schedule.
  • Manage and keep up with inventory in the warehouse, cooler, and freezer for those that utilize our storage services.
  • Close files – obtain vendor invoices and check for accuracy, bill out according to the fee schedules set for the customer, and send them out.
  • Familiarize yourself with various Government import regulations and keep the customers informed.
  • Communicate with existing customers on a regular basis to ensure their satisfaction level is up to their standard.
  • Daily correspondences with overseas and/or domestic agents.


  • Getting booking from steamship line / co-loaders airline based on customer’s request.
  • Making SWB, sending SI and AES in a timely manner.
  • Managing time schedule and tender the cargo to CY/CFS before the cut-off time.
  • Coordinate drayage/trucking with 3rd party vendors, maintain healthy relationships.
  • Following up after tendering and informing customer and agent of any delay.
  • Making invoice.
  • Making quotation.
  • Checking the regulation for export and also regulation for the destination country if necessary.


  • Knowledge about forwarding, importing and exporting regulation.
  • Interest toward job duties above and this industry.
  • Communication skill / making good relation with customer & vender.
  • Negotiation skill.
  • Flexibility / Act according to circumstances.
  • Time management.
  • Calculation skill.
  • English and Vietnamese bilingual skills


This is a full-time non-exempt position. Basic days and hours of work are Monday through Friday 9:00 a.m. to 6:00 p.m. but it all depends on the shipment’s schedule and the need to work before/after-hours based on the schedule which your supervisor made as well as weekends and holidays.