Network Engineer


Please email resumes to todd@zsgtalent.com



GENERAL JOB DESCRIPTION:

 

This position is responsible for providing professional systems engineering service and technical support to the local and wide area network.

 

ESSENTIAL JOB FUNCTIONS:

 

  • Monitoring network engineering performance and ensure system availability and reliability.

  • Configuring and installing various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS).

  • Performing network maintenance and system upgrades including service packs, patches, hot fixes, and security configurations.

  • Monitor performance and ensure system availability and reliability.

  • Monitor system resources utilization, trending, and capacity planning.

  • Provide Level 2/3 support and troubleshooting to resolve issues.

  • Work with established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure.

  • Select and implement security tools, policies, and procedures in conjunction with company’s cyber security team.

  • Liaise with vendors and other IT personnel for problem resolution.

  • Remains abreast of the latest process systems technologies, including: hardware, software, analysis, and design.
  • Helps maintain adequate spare parts for critical process systems hardware and peripherals.
  • Fully supporting, configuring, maintaining and upgrading corporate networks and servers.
  • Installing and integrating new server hardware and applications.
  • Adding, changing, or deleting users from the servers and/or networks.
  • Ensuring that systems are backed up and ready for any outages that may occur.
  • Supporting of MPLS network, telecom, and other related Datacom connectivity.

 

  • Customer Service - Manages difficult customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments. Consults with clients to gather information about program needs, objectives, functions, features, and input and output requirements.

 

  • Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to other’s views; able to build morale and group commitments to goals and objectives; supports everyone’s efforts to succeed.

 

  • Change Management - Develops workable implementation plans; communicate changes effectively; monitors transition and evaluates results.

 

  • Quality Management – Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.

 

  • Planning/Organizing – Prioritizes and plans work activities; uses time efficiently.

 

  • Adaptability – Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent changes, delays, or unexpected events.

 

  • Dependability – follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternative action plan.

 

  • Innovation – displays original thinking and creativity; meets changes with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas; presents ideas information in a manner that gets others’ attention.

 

 

MINIMUM EDUCATION, SKILLS AND EXPERIENCE:

 

  • Associate's degree (A. A.) or; three to six years related experience and/or training; or equivalent combination of education and experience.

  • Additional demonstrable knowledge or experience in IT related areas are preferred, such as Microsoft desktop.

  • Strong customer service and interpersonal skills.

  • Must be highly motivated self-starter who is eager to contribute to overall department and company success.

     

  • Technical:
    • Required:
      • Cisco routers, switches, wireless
      • Firewalls
      • Virus and Spam
    • Additional Preferred experience:
      • Windows (all server and workstation versions)
      • Windows Server Administration
      • VMWare

City
Ghent
Province/State
KY
Job Type
Full-Time Regular
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