Date Posted
3/31/2021
Location
Dallas, TX
Salary Range
$0.00 - $0.00

SUMMARY

The ideal candidate will be responsible for providing implementation, support and maintenance of the technology components that comprise our client’s network and infrastructure environments.

Responsibilities

  • Provide product and technical support for all versions of Microsoft’s core business applications (i.e. Windows, Office), as well as virtualization environments built on Citrix, Microsoft, and VMware.
  • Project implementation, and support services for Microsoft Server technologies (i.e. Windows Sever, SQL Server, SharePoint, Exchange, Active Directory, etc.).
  • Network monitoring and issue resolution for WAN and LAN connectivity, routers, firewalls, and other security products.
  • Perform tasks detailed in support tickets assigned, and document actions taken to resolve issues, client contact information, network diagrams, expenses, etc. in an efficient, professional and timely manner.
  • Interface with clients and vendors to implement projects and resolve technical issues to client satisfaction.

Qualifications

  • Excellent communication skill with customers and co-workers.
  • 2 – 4 years’ of experience with network administration in a Linux or Windows environment
  • Knowledge of IP networking fundamentals
  • Japanese language skill preferable