Job Description

About Our Client:

Our client is a leader in the HR SAAS space, providing solutions to their client’s workforce to help improve employee satisfaction and retention. Having their office in a beautiful part of the Toronto area, they offer flexible working conditions, great benefits, and of course competitive pay.

The Role:

Our client is looking for an experienced NetSuite Business Solutions Analyst / Administrator capable of wearing multiple hats to support our internal financial systems and process. The candidate should be a motivated self-starter that is committed to quality, customer service, and teamwork. You will work cross functionally to drive key metrics and financial functions, while supporting departmental goals in a fast-paced, entrepreneurial environment.


  • Administer, configure, customize, and provide end-user support for NetSuite OneWorld
  • Collaborate with business users to identify, document, and implement business processes and requirements
  • Work closely with end-users to define, prepare, execute, and document use cases, scenarios, and test scripts to meet business requirements
  • Modify and enhance scripts and other automations to align with evolving business requirements
  • Ensure processes are scalable, flexible, cost effective, and able to meet future business needs
  • Anticipate the needs of stakeholders affected by process change
  • Develop and maintain standardized documentation and training materials
  • Proactively identify opportunities for improvement in our systems to minimize risk and maximize usage
  • Manage and support existing NetSuite integrations
  • Develop, maintain, and enforce change controls
  • Co-lead design sessions to identify gaps and opportunities in legacy processes


  • 5+ years of hands-on NetSuite administration experience
  • Basic business knowledge and standard NetSuite knowledge in various process areas, including Order to Cash, Procure to Pay, Inventory Management, and Record to Report
  • Experience in system integration and unit testing
  • Strong process documentation skills
  • Willingness to learn new technologies
  • Strong oral and written communication skills
  • Ability to work directly with senior business leaders across multiple departments
  • Keen understanding of the systems development and project management life-cycle processes involved with implementing IT solutions
  • Capacity to consult, advise, and manage expectations for multiple stakeholders with competing priorities
  • Must be a motivated self-starter that is able to work independently or as part of a team

Nice to Have:

  • Experience with additional NetSuite modules, including Advanced Revenue Management, Automated Bank Statement Imports, Electronic Bank Payments, and Avalara
  • Experience with SuiteCloud developer tools, including SuiteBuilder, SuiteFlow, SuiteAnalytics, SuiteScript, SuiteCloud IDE, SuiteTalk, and SuiteBundler
  • Experience with Salesforce or comparable CRM solutions
  • Experience with Jitterbit or other comparable iPaaS solutions
  • Expertise with Microsoft Excel
  • Education/Certifications/Licenses Preferred:
  • Bachelor’s Degree in Finance or an IT related field, such as Computer Science, Information Systems, Information Technology or Computer Engineering
  • NetSuite Administrator Certification(s)


Position Id
Full-Time Regular
Toronto ON
Information Technology