The Mortgage Tax Escrow SME role is responsible for providing hands-on support to all servicing activities within the mortgage servicing areas regarding Tax and Escrow during the lifecycle of the MSP mortgage servicing system conversion. This position will be primarily responsible for handling all mortgage, Tax, and Escrow-related tasks for Loan Servicing, including, but not limited to, payment of taxes, insurance, monitoring delinquent taxes, escrow analysis, working with areas on Initial Escrow Analysis, and collaborating with other departments and various managers on any tax-related issues. This position will also be relied upon to help all areas of the escrow loan servicing function on an as-needed basis. This includes loan balancing, syndications, processing, quality control, and customer service.


Responsibilities:

  • Responsible for handling all Escrow-related tasks for Loan Servicing, including but not limited to procurement and payment of taxes, insurance, monitoring delinquent taxes, escrow analysis, working with areas on Initial Escrow Analysis, and working with other departments and various managers for any tax-related issue.
  • Payment of Property Taxes: Responsible for disbursing, reconciling, and researching all aspects of the payment of all property taxes for impounded loans in all the various states and counties, before the due date to avoid penalties and loss of property. Must work with the vendor to ensure accurate amounts are received.
  • Annual Escrow Analysis: Responsible for preparing the annual Escrow analysis statements on all impounded loans. Must adhere to published schedules, ensuring all statements are issued promptly and accurately, and strictly adhere to RESPA regulations.
  • Initial Escrow Analysis: Works with our Residential Lending department to calculate the Initial Impound/Escrow deposit amount for all new loans. Prepares the initial escrow statement for all new loans promptly and accurately with strict adherence to RESPA regulations.
  • Delinquent Tax Monitoring: Works with the vendor to monitor all loans with delinquent taxes. Prepares internal reports for the various units and credit managers and works closely with them and the collectors to follow up on all delinquent tax amounts in a timely manner. Works directly with other areas for any delinquent amounts greater than 3 installments. Monitors the vendor's mailing of the delinquent tax letters.
  • Research: Research tax amounts, tax penalty liability, assessments, parcel changes, etc., based on exceptions and/or requests from business units.

Qualifications:

  • 5 years of Mortgage Servicing experience in Mortgage Servicing Tax and Escrow
  • Extensive knowledge of rules and regulations surrounding Mortgage Tax and Escrow, with heavy emphasis on tax procurement and payments, plus escrow analysis, and all escrow maintenance activities in production. This is a production role with tickets, QA, and SLA tracking for performance.
  • Extensive knowledge of all tax and escrow-related mortgage investor rules for GSE, GOV, Private, and Bank-owned portfolios
  • Proven ability to effectively provide hands-on support to the Tax and Escrow mortgage servicing operations during the mortgage servicing system conversion, maintaining production and quality
  • Excellent written and verbal communication skills, organizational and time management skills, and the ability to interface confidently with investors/clients, auditors, and management

Benefits:

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Life & Disability Insurances

#LI-JR1
Job Type
Full-Time Temporary
Location
 Remote
Salary Range$40.00 — $70.00