Mid-Large Group Benefits Account Manager-JAX

Employee Benefits Account Manager

Location: Jacksonville, FL (Hybrid – 3 days in office)

A well-established insurance brokerage is seeking an experienced Employee Benefits Account Manager to join its growing team in the Jacksonville area. This is a hybrid role requiring in-office presence three days per week, offering a collaborative environment, strong leadership support, and a robust book of business.

The Role

This position is responsible for managing and servicing a portfolio of employee benefits clients, acting as a trusted advisor and primary point of contact. The ideal candidate brings a strong background in employee benefits, excels at relationship management, and is passionate about delivering high-quality client service.

Key Responsibilities

• Manage day-to-day servicing of employee benefits accounts, including renewals, plan changes, and ongoing client support

• Serve as the main liaison between clients, carriers, and internal teams

• Lead annual renewal strategy, including marketing, negotiations, and presentations

• Ensure accurate and timely processing of enrollments, changes, and compliance-related items

• Proactively identify opportunities to improve client retention and satisfaction

• Support producers with client strategy and account growth initiatives

Qualifications

• Proven experience in employee benefits account management within an insurance brokerage environment

• Strong knowledge of group health, dental, vision, life, and disability plans

• Excellent communication, organizational, and problem-solving skills

• Ability to manage multiple accounts and deadlines in a fast-paced setting

• Active insurance license (or ability to obtain, if required)

Compensation & Benefits

• Six-figure base salary

• Performance bonuses tied to client retention

• Comprehensive benefits package

• Hybrid work schedule (3 days in office)

• Long-term growth and advancement opportunities

This role is ideal for a seasoned employee benefits professional looking for stability, strong compensation, and a client-focused culture without heavy sales pressure.

Email resumes to: MBiagioni@triumphstaffing.com