Duties / Responsibilities
We represent one of the most stable and fastest growing Fortune 100 manufacturing companies in the U.S. In this lean manufacturing environment, hard work is rewarded with above average compensation and benefits. Our client believes that teamwork and safety are critical to their work environment. This company is looking for people who desire to build a long-term careers. The company has never had a layoff in their 50-plus year history and advancement opportunities are abundant for solid performers. Our client is environmentally friendly and is the nation's largest recycler of scrap steel.
We are searching for a Metallurgist-Technical Service to join our client's growing team.

Application Instructions: Use the online application, or email your resume directly to Matt Beggin at matt@zsgtalent.com

Basic responsibilities of the Metallurgist-Technical Service include:
  • Working with sales and operations to address customer specific requirements and product needs
  • Knowledge of production process and products to determine if capability matches customer's requirements, and develop suitable products where necessary
  • Lead product performance investigations, determining root causes, and dispositioning technical claims
  • Understanding of service center processing and products
  • Communicating technical concepts in simple and relatable ways to foster understanding with both customers and internal teams
  • Collaborating with the sales team, product and process metallurgists to develop new grades/products or processes to support customers' business and market needs
  • Collaborating with the customer to solve their steel related processing problems
  • Work with technical and commercial teammates from other divisions to support customers
  • Travel up to 40%
Qualifications for the position include:
  • Bachelor's degree in Metallurgy, Materials Science, Engineering or a related technical field
  • Aptitude for customer claims resolution and application engineering
  • 2+ years of industrial experience or Tech Service in a similar product line
  • A strong commitment to safety in all job aspects
  • Dedication to continuous improvement within the department
  • Commitment to cost reduction and product quality
  • Strong communication and customer service abilities
  • Ability to contribute effectively in a team environment
Preferred Qualifications
  • Knowledge of hot rolled, pickled and galvanized/galvannealed products
  • Training in conducting root cause analysis and facilitating problem solving initiatives
  • Familiarity with Lean and/or Six Sigma methodology
  • Familiarity with IATF16949 or ISO 9001 and 8D Corrective Action requirements

City
Florence
Province/State
KY
Job Type
Full-Time Regular
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