City
Plantation
State
FL
Job Type
Temp-to-Permanent
Date Posted
12/02/2020
 
Compensation
12.00/hr
Job Description

Flybridge Staffing is currently looking for Member Experience Advisors with a passion to serve, an aptitude for building rapport, and an ability to engage a Member through a genuine connection with a human touch approach. Our Advisors will provide exemplary customer service while guiding our clients Members through the process. Our Advisors are skilled problem solvers and utilize a consultative sales approach. This position has the potential for monthly bonus’ ranging from $500-$1000, when KPI’s are met. A 1-week, paid training class will be provided to all new Advisors.

Responsibilities:

  • Respond swiftly and courteously to all potential customer inquiries
  • Utilize interpersonal skills to establish a strong relationship that allow for direct probing to uncover the member’s needs
  • Take customer orders via phone and email and enter them into ordering system on computer.
  • Resolve member inquiries at the first point of contact
  • Ability to learn product portfolio quickly and discuss options and features in detail
  • Provide knowledge and in-depth advice for hearing loss and hearing aids
  • Educate members on products or services that will enhance their quality of life
  • Ability to remain confidential with all proprietary information
  • Competitive and self-motivated

Qualifications and Education Requirements

  • High School Diploma or equivalent.

College Degree is a plus!

  • Minimum 1-year experience in customer service and/or sales experience.
  • Bilingual is a PLUS!!

Schedule:

  • 8 Hour Shift
  • Monday through Friday

Experience:

  • Customer Service: 1 year (Required)
  • PC Proficiency Required

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If your background aligns with the above details and you would like to learn more, please submit your resume to jobs@flybridgestaffing.com or on our website, www.flybridgestaffing.com and one of our recruiters will be in touch with you ASAP.

 
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