Manager, Benefits and Total Rewards

The HR Total Rewards team is responsible for delivering U.S. Domestic Programs including compensation, mobility, health, pension/retirement, time away from work, wellness, and more to the company's employees.

Our client is seeking someone who wants to grow their career and initially be the primary subject matter expert for the time away programs domestically. As Manager, Total Rewards - Domestic, you will play a pivotal role in being a part of the Total Rewards team, as well as working to support the key business partners and employees.

The ideal candidate will be comfortable in an environment that is constantly growing and evolving and building new ways to do business. You will bring your experience with workers' compensation, disability, family and other leave policies, and an ability to learn and be part of creating new Total Rewards programs and projects including vendor implementation, compensation, and process improvements. You will have exceptional communication skills and the ability to navigate complex situations that require organization and attention to detail.

RESPONSIBILITIES:

• Administer domestic employee leaves, including Paid Family Leaves, Short- and Long-Term Disability, ADA, personal leaves, Workers’ Compensation and other applicable state and federal leave programs, domestically and globally.
• Collaborate with employees, managers, HR and payroll to ensure accurate and timely processing of leave requests.
• Modify and update procedures to coordinate with laws and regulations to ensure company policies align with current legislation.
• Draft communications to employees.
• Act as a point of contact for employees seeking information on policies and procedures.
• Conduct training sessions to educate employees and managers on topics. Collaborate with team members, HR Business Partners, and Payroll to ensure seamless coordination of leave-related or other processes.
• Work closely with external vendors, as needed, to manage administration.
• Respond to employee benefits' questions and resolve issues using root cause analysis.
• Coordinate with vendors to ensure proper services are provided to employees and the company.
• Support the annual open enrollment and compensation cycle processes.
• Participate in the annual review and design of programs.
• Evaluate and revise internal processes to reduce costs and increase efficiency.
• Oversee maintenance of employee Total Reward files, maintain Total Rewards database and update employee records.
• Help to perform plan audits and review data accuracy.
• Other duties or projects as needed.

QUALIFICATIONS:

• Bachelor's degree in human resource management or a related field preferred.
• Eight to ten years of experience related to leave of absence administration in an HR setting.
• Strong understanding of federal, state and global leave regulations, filings and compliance requirements affecting leaves.
• Computer proficiency and technical aptitude including Excel and PowerPoint; experience with HRIS and benefits databases.
• Strong project management skills showcasing organizational and planning skills.
• Proven ability to work effectively in a team environment and collaborate across teams.
• Ability to manage several complex projects simultaneously in a fast paced and changing environment.
• Strong analytical skills and a fundamental knowledge of compensation and benefit programs.
• Ability to handle administration of leave and other benefit programs/projects including implementation or sunsetting of programs.
• Excellent written and verbal communication skills.
• The ideal candidate will have prior experience administering leave programs and a fundamental knowledge of administration of compensation cycles, health and welfare plans (e.g. medical, dental, vision, life insurance, etc.), wellness programs and retirement plans.
• Experience administering and implementing benefits in an HRIS, such as ADP Workforce Now, WorkDay or a similar system would be an asset.
• Strong interpersonal and communication skills, with the ability to effectively communicate complex information to a diverse workforce.
• Attention to detail with proven analytical and problem-solving skills.
• Proficiency in time management, effectively prioritizing and meeting deadlines with minimal supervision.
• Ability to work overtime, weekends or to accommodate a different time zone may be needed.
• Benefit or compensation certifications or some classes toward certification.