Maintenance Supervisor

Luxury High-Rise Jersey City, NJ
Live-On Position

Are you a proven Maintenance Supervisor who thrives in a fast-paced, high-volume luxury environment? We're seeking an experienced leader to oversee maintenance operations at a premier 400+ unit luxury high-rise community in Jersey City. This is an outstanding opportunity for a polished professional who has successfully managed large apartment communities, led high-performing teams, and understands what it takes to deliver exceptional resident service without constant oversight.

While the property's mechanical systems are relatively straightforward—including boilers and P-TAC HVAC systems—this role is defined by its scale, pace, and leadership demands. Success requires a strong operator who can effectively prioritize competing responsibilities, lead by example, and keep a large maintenance operation running smoothly during the busiest leasing and turnover seasons.

What You'll Do

As the Maintenance Supervisor, you will oversee the day-to-day maintenance operations of this luxury high-rise community while leading a team dedicated to delivering best-in-class resident experiences.

Key responsibilities include:

• Lead, mentor, and develop a team of maintenance technicians, handymen, porters, and support staff, creating a culture of accountability, teamwork, and exceptional service.
• Direct all daily maintenance operations, ensuring work orders are completed efficiently and to luxury hospitality standards.
• Oversee apartment turns, coordinating inspections, repairs, scheduling, and readiness to support aggressive leasing goals.
• Manage preventive maintenance programs for boilers, P-TAC units, plumbing, electrical, mechanical, and other building systems.
• Ensure all building equipment is operating safely, efficiently, and in compliance with local codes and company standards.
• Utilize HappyCo to prioritize, assign, and monitor maintenance requests while maintaining accurate documentation.
• Partner closely with the Property Manager to establish maintenance priorities, capital planning, and operational improvements.
• Manage departmental budgets, purchase orders, inventory, and vendor relationships while maintaining cost controls.
• Oversee third-party contractors, ensuring work is completed safely, on schedule, and to company quality standards.
• Maintain the property's curb appeal, common areas, and overall presentation to meet luxury community expectations.
• Respond professionally and promptly to resident concerns, delivering outstanding customer service and effective problem resolution.
• Foster a safe work environment by ensuring compliance with OSHA regulations, company policies, and emergency response procedures.

What We're Looking For

We're looking for a seasoned maintenance leader—not someone looking to take their first step into a supervisory role. The ideal candidate has successfully managed maintenance operations for large multifamily communities and understands how to lead a team through the demands of a high-volume luxury property.

Qualifications:

• 8+ years of multifamily maintenance experience, including significant experience supervising maintenance teams.
• Proven success overseeing large apartment communities, ideally 400+ units in a luxury high-rise environment.
• Demonstrated ability to manage large teams, multiple priorities, and heavy service request volume with confidence and organization.
• Strong working knowledge of boilers, P-TAC systems, HVAC, plumbing, electrical, mechanical systems, and general building maintenance.
• Experience with preventive maintenance programs, vendor management, budgeting, and capital planning.
• EPA Certification preferred.
• Experience with HappyCo, Yardi, or similar property management and work order systems preferred.
• Bilingual (Spanish) is a plus.

The Ideal Candidate

You are an organized, proactive leader who performs well under pressure and knows how to keep a large operation moving efficiently. You're highly skilled at planning, delegating, and time-blocking your day while empowering your team to succeed. You don't require constant direction—you anticipate challenges, solve problems quickly, and maintain high standards even during peak summer turnover season.

Why Join Us?

This is an opportunity to lead maintenance operations at one of Jersey City's premier luxury communities. You'll join a high-performing property management team that values operational excellence, leadership, and resident satisfaction while providing the autonomy to make an immediate impact on a flagship asset.

Apply today for immediate consideration or reach out to Aimee Long to learn more!
215-661-8834 x106
aimee@msbresources.com

This is an on-site position located in Jersey City, NJ.

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