We are seeking a hands-on Maintenance Supervisor to lead operations at a large, midrise, market-rate apartment community undergoing a significant value-add transformation.

About a year ago, ownership acquired the property and has since invested several million dollars in renovations. With much of the original team inherited, this role is a key leadership position focused on strengthening maintenance operations, improving efficiency, and elevating overall asset performance.

The Opportunity

This is an ideal role for a strong, experienced Maintenance Supervisor who leads from the front. You’ll step into a community where progress has already been made—particularly in reducing a backlog of work orders—and continue building momentum by implementing structure, accountability, and best practices.

Key Responsibilities

• Oversee all day-to-day maintenance operations for a large multifamily community
• Lead, mentor, and manage a team of:
  • 5–6 Maintenance Technicians
  • 3 Housekeepers
• Actively participate in hands-on maintenance work alongside the team
• Manage and coordinate third-party vendors to ensure quality and timely service
• Continue reducing and maintaining control over work order volume and response times
• Implement and maintain a strong preventative maintenance program
• Conduct regular inspections of units, common areas, and building systems
• Handle administrative responsibilities including tracking work orders, reporting, and system updates in AppFolio
• Establish organization, prioritize tasks effectively, and ensure team accountability

What We’re Looking For

• Proven experience as a Maintenance Supervisor or senior maintenance leader in multifamily housing (midrise and/or value-add experience preferred)
• Strong hands-on technical knowledge across general maintenance, building systems, and apartment turns (certifications not required)
• Demonstrated ability to lead and motivate a team while holding high standards
• Experience managing vendors and overseeing outside contractors
• Highly organized with the ability to prioritize and manage multiple demands
• Proactive mindset with a focus on preventative maintenance and long-term asset care
• Comfortable with administrative tasks and property management systems (AppFolio experience a plus)
• A hardworking, roll-up-your-sleeves mentality

Why This Role?

This is not a passive oversight role—it’s an opportunity to build, improve, and lead. You’ll play a critical role in shaping the maintenance operation of a property that ownership is actively investing in, with the ability to create lasting impact on the team, the asset, and the resident experience.

If you’re a strong leader who thrives in a hands-on environment and enjoys turning operational challenges into success stories, we’d love to connect.

Apply today for immediate consideration or reach out to Alyssa Smith to learn more!
215-661-8834 x 1003
alyssa@msbresources.com

This is an on-site position located in Strongsville, OH.

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