Maintenance Director
Job Description
Maintenance Director
Birmingham, AL $90,000–$105,000 Base +Annual Bonus
Relocation candidates are strongly encouraged to apply!
Our client is seeking an experienced and highly organized Maintenance Director to oversee operations across a unique 513-unit residential portfolio consisting of two communities located within 15 minutes of one another. This is not a traditional maintenance leadership role—it is a highly visible, hands-on position supporting a demanding, service-focused residential environment that includes historic homes, single-story residences, and newer two-story housing.
The portfolio serves a highly professional resident base with elevated expectations and a fast-paced operational environment driven by frequent unit transitions, strict service standards, and complex property challenges. Approximately 70 student housing units transition annually within a concentrated 6-week period each summer, requiring exceptional organization, urgency, and operational execution.
This opportunity is ideal for a strong maintenance leader who thrives under pressure, enjoys solving complex property issues, and leads by example. The ideal candidate is detail-oriented, tech-savvy, highly responsive, and comfortable working directly in homes during challenging situations. This role requires a “working director” mindset—not someone who simply supervises from behind a desk.
Key Responsibilities:
- Oversee maintenance operations for a 513-unit residential portfolio across two properties
- Lead and manage a team including a Maintenance Supervisor, Change of Occupancy (COM) Manager, and 7 maintenance technicians
- Coordinate large-scale unit turns, including approximately 80 home transitions within a 6-week peak period
- Manage ongoing maintenance challenges associated with historic housing stock, including environmental concerns, plumbing issues, mold remediation, leaks, roofing projects, and infrastructure repairs
- Maintain exceptional resident service standards while managing high customer expectations in a demanding environment
- Partner closely with operational leadership and ownership while maintaining strong follow-through and accountability
- Utilize Yardi, Excel, reports, KPIs, and budget data to drive operational decisions and performance
- Oversee vendor management and ensure projects and repairs are completed effectively and on schedule
- Participate in on-call responsibilities and respond directly to emergency and escalated maintenance situations
- Ensure compliance with safety standards, preventative maintenance programs, and operational policies
Qualifications:
- 5+ years of residential building maintenance experience
- 5+ years of maintenance leadership or supervisory experience overseeing 350+ residential units/homes
- Strong experience with older homes, environmental issues, infrastructure challenges, and high-volume unit turnover
- Proven leadership skills with the ability to motivate and manage high-performing teams
- Strong organizational skills with exceptional follow-up and attention to detail
- Excellent communication and customer service skills
- Financial and operational acumen with experience reviewing budgets, reports, and performance metrics
- Strong technology skills, including experience with Yardi, Excel, and maintenance reporting systems
- HVAC/EPA certification required
- OSHA 10 and CPO certifications highly preferred
- Experience in military housing, affordable housing, tax credit housing, or other highly regulated residential environments is strongly preferred
The Ideal Candidate:
The successful candidate will be a self-starter who remains calm and solutions-focused in high-pressure situations. They must be comfortable navigating operational complexity, resident intensity, and the unique challenges that come with maintaining historic residential housing. This role requires a leader who is hands-on, accountable, highly organized, receptive to feedback, and committed to delivering outstanding service to residents and stakeholders alike.
Our client offers a strong compensation package, excellent benefits, and the opportunity to join a respected organization with a dedicated onsite team and long-term growth potential.
Apply today for immediate consideration or reach out to Jennifer Branscome for details!
215-661-8834 x 108
jennifer@msbresources.com
This is an on-site position located in Montgomery, AL.