Client Summary:

• A company at the forefront of patient experience technology focuses on mobile, conversational, and user-friendly solutions.
• Addresses the shift in care delivery post-COVID-19 by enabling virtual, scalable, and accessible care models.
• Provides advanced tools combining chatbots, workflow automation, and systems integration.
• Collaborates with leading healthcare systems and pharmaceutical organizations to streamline millions of patient interactions, such as appointment preparation, referral follow-ups, clinical trial enrollment, and therapy management.
• Operates with a passionate team known for delivering enterprise solutions and driving innovation in the industry.
• Prioritizes recruiting creative, collaborative, and driven professionals to sustain success and growth.

Position Responsibilities:

• Develop quality opportunities and pipeline through smart, high-return outreach and engagement strategies
• Manage forward pipeline and forecasting for predictable sales
• Engage with customers and prospects as a Lifelink Systems business development partner and thought leader
• Interface with Product Marketing and Professional Services teams to develop winning implementation strategies and plans for Lifelink Systems customers
• Identify and socialize key customer value metrics and goals to guide deployment approaches and customer success post sale
• Collaborate closely with customers, product marketing, engineering, design, professional services teams, and executive leadership during and after sales cycles
• Help to recruit and grow the Lifelink Systems team inside and outside of the Sales organization
• Foster a positive, inclusive environment for a team with a diversity of personalities and communication styles
• Report directly to the VP of Business Development, Life Sciences

Experience & Skills:
Required Experience and Qualifications:

• Minimum 4+ years of field sales experience, with 6+ years total sales experience
• Experience in healthcare a must, preferably with large Pharmaceutical Manufacturers
• Creativity and start-up resourcefulness in developing new leads/opportunities
• Strong pipeline management, forecasting, and deal review/assessment skills
• Strong working knowledge of Powerpoint, Word, Excel, SFDC or equivalent
• History of consistent quota attainment
• Exceptional communication and presentation skills
• Undergraduate degree

Preferred Experience and Qualifications:

• Experience recruiting, mentoring, and managing other sales, solution, and marketing team members
• Prior experience in software engineering, design, or customer success
• Prior experience with health care or conversational interfaces (i.e. chatbots)
• Prior experience in building ROI-based value models and business cases

Compensation $175k-$200k, Competitive compensation and early stage equity commensurate with experience. Full health benefits package, 3-4 weeks of open PTO, generous parental leave, and a culture that emphasizes work-life balance.