Position Id

Legal Secretary I - $17/hour

This position functions as a Legal Assistant to provide support to the Administrative Law Judges (ALJs) at the Office of Appeals. This function is mission critical, as ASA requires this journeyman level legal assistant position to provide daily advice to parties regarding the status of their Public Assistance and/or Unemployment Insurance appeals, answer process questions and provide assistance consistent with due process requirements. Primary duties for this position include verifying incoming appeals, determining accuracy of exhibits for a hearing, enter case documentation into appropriate repositories, assist customers with elevated docket calls, assist Administrative Law Judges with legal research, creating templates for legal notices, and interpreting necessary procedures for research and analysis of case files for hearings and uploading legal decisions and dispositions for the department to take action on a case. Select exhibits for hearings and must distinguish between the different programs and issue codes to create packets that will be sent to the department as well as the appellant.


  • Answers elevated calls, inquiries and concerns that could not be resolved by first level contact.
  • Performs complex research in multiple databases and systems and respond to inquiries and status of appeal calls.
  • Explains appeal procedures and policies to parties and the public.
  • Communicates with parties on behalf of Administrative Law Judges (ALJs).
  • Analyzes jurisdiction, issues, etc. by reviewing imaged and paper documents per case.
  • Identifies and corrects errors and virtually prints missing documents.
  • Uses PC to research related issues elevated by legal support staff or referred by ALJs, ASA management or other DES Departments.
  • Ensures incoming appeals meet noticing deadlines mandated by Federal and State laws.
  • Research appeal for potential to set aside and remand in order to expedite process for customers. Research complex issues for case file in Health-E-Arizona Plus (HEA+), AZTECS, Guide, and OnBase to choose exhibits for a hearing.
  • Elevates appeals to the Board for Appeals as necessary.
  • Uploads Administrative Law Judge (ALJ) decisions, dispositions, and orders for department to take action.
  • Follows up with Department Case Workers and Local Offices to ensure all action were taken on a case as instructed by the ALJ.
  • Enter notes into case documentation repository.
  • Timely and accurately processes requests for postponements, withdrawals, and other requests by parties and ALJs. Other duties as assigned as related to the position.


  • Paralegal or Legal Assistant Certification from an accredited University, college, or ABA accredited training program; Associate degree from an accredited college; Experience as a legal assistant
  • Standard background check.
  • In-state travel may be required for State business.
  • Employees who drive on state business must complete any required driver training (see Arizona Administrative Code R2-10-207.12.) AND have an acceptable driving record for the last 39 months including no DUI, suspension or revocations and less than 8 points on your license.
  • If an Out of State Driver License was held within the last 39 months, a copy of your MVR (Motor Vehicle Record) is required PRIOR to driving for State Business.
  • Employees may be required to use their own transportation as well as maintaining valid motor vehicle insurance and current Arizona vehicle registration; however, mileage will be reimbursed.

For more information, contact Christine Hawn at 602 788-5890 ext 123 or email at